(11 Jan 2015, 11:55 am)Dan wrote ..and before the inevitable accusations of 'Go North East have done this on purpose so that customers aren't aware of the ticket and have to pay more money for a day ticket' begin, the chances are it's been an error in communication when the website (and its content) has been altered.

Nine times out of ten, bus drivers will always offer the cheapest/best value day ticket to achieve what the customer wants, unless the customer has explicitly asked for another ticket.

I find a lot of drivers do this. They advise customers on the fastest bus, for example - if I got on a 28 to get to Ouston from Chester, he/she would tell me the 34 would get me there twenty odd minutes quicker.