(31 Jan 2015, 2:39 pm)citaro5284 wrote Aye....people been made redudant mainly due to new technology been brought in at back office. It is not all about service cuts.
An example is that the wages for every bus driver in Go Ahead is processed at Bensham. Think years gone by, how many clerks would have been needed at each Operating Company.
In terms of GNE, we have 2 full time and 1 part time clerks to check the payroll for each driver based at a couple of locations before it gets sent to Bensham, and we have around 1500 drivers.
And using the same Payroll example, look at how many companies are outsourcing it completely, rather than just streamlining. They're in turn probably off shoring it to wherever is cheapest to do it. Malaysia seems to be the new 'hot spot' for multi nationals at least.
I dread to think how many people it took to do the scheduling, before that software came about!