You need to enable JavaScript to run this app.

Skip to main content

Arriva North East: Latest News & Discussion - February 2015

Arriva North East: Latest News & Discussion - February 2015

Arriva North East: Latest News & Discussion - February 2015
(16 Feb 2015, 11:44 am)Dan wrote You don't rely on branding to identify the bus you're using - other customers do. You've said if passengers read the destinations of the buses - some don't. So whilst branded vehicles appearing on the wrong services is not an issue for you, it is an issue for other customers, as some will let buses go, thinking that it isn't the bus they're looking for. Bus operators wouldn't be spending money looking for solutions to monitor wrong allocations if it wasn't an issue, but the fact that some bus operators have suggests it is an issue...

If a suitable corporate liveried vehicle is regularly not available and branded vehicles are deliberately* being allocated to cover for missing vehicles - senior management need to review the spare vehicle percentages at that depot. "TEN" branded Volvo B9TL 6071 was regularly being allocated to the "Tyne Tees Xpress" services to cover for branded Volvo B9TLs. Following service changes, a Volvo B9TL (which was fitted with a tachometer) was repainted so that the "Tyne Tees Xpress" could have a spare vehicle which features the provision of free Wi-Fi and power sockets. Instances of other branded vehicles appearing on the "Tyne Tees Xpress" services have been minimal ever since. When it is not required, it is allocated to the "TEN" services.
* substitute for 'accidentally' if you so wish?

Haha Tongue
If we carry this debate onto one of your photos, we might be able to break Tom and Davies record. I think we are starting to repeat ourselves now but i still think that people rely too much on the colour of the bus. The right bus cannot be allocated to the correct route for 100% of the time.

Arriva North East: Latest News & Discussion - February 2015