(22 Feb 2015, 3:35 pm)Dan wrote They're probably not in the position to be able to do that.
Really you need to e-mail them if you expect anything worthwhile to be done. The Social Media pages are only really there to answer queries regarding what bus you can get, what time they're due, how much a fare is, and to advertise any disruptions / special offers, etc.
Think I'll try that then.
I'm sure I read somewhere on here last night that no service should be 1 minute early or 5 minutes late?