(11 Mar 2015, 8:10 pm)DaveyBowyer wrote You should E-Mail the traffic comissioner and copy Arriva in the E-Mail. They'd get hammered if they don't sort it out
I wouldn't bother with that. I'll just do what I usually do, and give customer services the opportunity to sort it out, and come back with a sensible response. If they don't, then I'll email it on to Knox and Featham.
Mind you, I think Scott has a point in what he said about Durham runs being the problem...