(04 Apr 2015, 9:36 am)Jimmi wrote 7 is nearly always on-time.
I am not defending the late running although some cases it is out of their control but if the service is constantly running late or not turning up complain directly to the company and if they see enough complaints something might get done about it.
Also we don't "really know" why these services were running late, look at when I saw a 5A running 24 minutes late the other day there turned out to be a justifiable reason for that.
Do you and your mam rely on Arriva buses to get to hospitals, shops etc?
Some drivers are like lemons, they sit around doing nowt, then when the next bus overtakes them then they speed up. I don't think Arriva realise that some people truly rely on their services to get them places. Maybe a Bedlington - Ashington X21 would work, so services don't run extremely late.