(04 Apr 2015, 6:19 pm)Tommy_1581 wrote My PREGNANT mother having to wait 40 minutes for a X21 is downright disgraceful. All this has spiralled from me reporting that a bus ran 16 minutes late yesterday and some random Arriva employee having a little rant at me.
I repeat this again; why should I pay, if my service is always running late and so unreliable?
I'm not familiar with the service but I struggle to believe a 40 minute waiting time, because it's a 15 or 20 min frequency? And with sapphire aren't they meant to be regulated to ensure no hold ups? And also so many things could have happemed that day to cause the delay, ie bad traffic so,ethereal, roadworks, a breakdown, a fault, so I dont think it's fair to slate the company. And who's to say that if GNE did operate up there who's to say they wouldn't have delays, the 19 always see,s to be delayed so maybe it's just a problematic area?!