(10 Apr 2015, 5:13 pm)citaro5284 wrote We never say it is perfect and every operator has its faults, but when you work for a company and you know things posted on here are not quite right, we will defend the Company to the hilt. I know I do, and Scott does the same with Arriva.
They boh have their faults but GNE as a whole are more dilligent. Take this for example:
- GNE added loads of time on the Cobalt Clipper during PM peaks to combat congestion issues at Cobalt. Result, fewer buses running late in both directions. Bear in mind that GNE have to deal with infrastructure issues around Cobalt because of the authorities not investing in the road infrastructure around the areas surrounding Cobalt. Also, if running late, drivers can simply contact control.
- Arriva gave the 308 more layover in Newcastle before turning back to Blyth during PM peaks back in March 2014 however, they still don't time the PM journeys towards Newcastke correctly resulting in a 'turn up and go' scenario where the service starts off running a few minutes late then, more passengers for following services turn up and get on it causing more delays. Also, drivers have limited contact with the depot / control rooms.