RE: Arriva North East: Latest News & Discussion - December 2015
7509 has received A4 notice holders below the downstairs NSA monitor
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(19 Dec 2015, 7:41 pm)Jimmi wrote Not sure how relevant this is to the passengers of the X66/X67, as seen on 1405.
Also, the WiFi doesn't work, network is showing up as Moovbox and of course, no next stop announcements.
(19 Dec 2015, 7:41 pm)Jimmi wrote Not sure how relevant this is to the passengers of the X66/X67, as seen on 1405.How did they manage that?
Also, the WiFi doesn't work, network is showing up as Moovbox and of course, no next stop announcements.
(19 Dec 2015, 7:41 pm)Jimmi wrote Not sure how relevant this is to the passengers of the X66/X67, as seen on 1405.
Also, the WiFi doesn't work, network is showing up as Moovbox and of course, no next stop announcements.
(19 Dec 2015, 7:41 pm)Jimmi wrote Not sure how relevant this is to the passengers of the X66/X67, as seen on 1405.
Also, the WiFi doesn't work, network is showing up as Moovbox and of course, no next stop announcements.
(19 Dec 2015, 9:05 pm)tyresmoke wrote Oh dear! Will get this sorted... Was it just this one panel or all of it?
Next stop announcements have been uploaded to Darlington vehicles, I am confident that ours will be done soon.
(19 Dec 2015, 9:30 pm)Jimmi wrote I saw the next stop announcements on 4657 this morning, it's terrible! destinations for most stops seem to take an age to come up on the screen, some stops don't come up till your pretty much past the stop and some just only say something like "we are now approaching: [insert stop name]" and I can't tell what the audio announcements sound like as on 4657 you could barely hear them!
(19 Dec 2015, 9:34 pm)Kuyoyo wrote Same issues on the 5/5a now - unless the bus serves the stop, the stop still shows when the next stop is announced.
(19 Dec 2015, 10:25 pm)MrPottski wrote The volume has now been taken out of the drivers hands, so it cannot be adjusted on the bus.Only right too. There needs to be consistency across the board.
(20 Dec 2015, 5:26 pm)S813 FVK wrote I got the BUSES Yearbook today and it has an interesting article about Arriva North East in it. The article itself spans from Operation Overdrive in 2005 right until the present day and how it has became the good company (well, division) that it is today. It tells the basics of the X93 story as well as MAX and Sapphire.
(21 Dec 2015, 1:24 am)DaveyBowyer wrote I think that although many people including myself have given Arriva a hard time on here, they've come a long way from what they were back in the last decade or so moving away from a scrappy and run down image to a modern(?) and relatively clean and tidy fleet with some better (or not) and more profitable services operating. If however, they:
- Improved consistency (no mixed saloon allocations unless deckers aren't warrented for a big chunk of the journeys [X12/X7/X8 although the latter 2x should be sorted by the ex London Geminis], vehicles on routes are relatively the same age [57 plate vs 14 plate Sapphires], correct branding and allocations where possible with suitable spares).
- Implemented a live control room with direct driver contact based in the North East with one for Durham / Tees depots and one for Northumbria depots.
- Ensure that all routes are adequately timed to prevent services not turning up or having to be regulated by either missing stops or implementing a spare vehicle.
- Customer service team based in the North East with 1 team per division (Durham / Tees and Northumbria with a central contact point for initial enquiries and complaints before being forwarded to the relevant team).
Then they could become a very reputable and well respected operator which they are now, but the customer perception of Arriva would significantly improve.
(23 Dec 2015, 10:53 am)Andreos1 wrote https://twitter.com/WillPare/status/679608391736635392
ANE have their Christmas bus out in Stockton today!
(23 Dec 2015, 10:53 am)Andreos1 wrote https://twitter.com/WillPare/status/679608391736635392
ANE have their Christmas bus out in Stockton today!
(23 Dec 2015, 11:20 am)Dan wrote A nice touch - sure the kids will be delighted to see Santa having a ride on their bus! Good on Arriva for doing this.
(23 Dec 2015, 2:28 pm)MrPottski wrote 4514 is now at DarlingtonHmm... I wonder if this will be to release Omnicitys 4652/4654/4658 to MAX refurbishment for the X75/X76? Are any of the Volvo B10BLE/Wright Renown's DDA compliant?