(06 Aug 2016, 7:43 am)LeeCalder wrote That isn't really what I wanted to see first thing on a morning.....

Or first thing on a morning whilst having breakfast in McDonald's 

(07 Aug 2016, 6:51 am)GX03 SVC wrote Or first thing on a morning whilst having breakfast in McDonald's 

or last night when eating pork scratchings...

Oops, time differences! Not intended for the squeamish! Still sore though

I missed the 136 so had to walk 10 minutes to the 4 bus stop

One week after services have started, and still no timetable:


Sent from my Xperia Z5 Premium

(07 Aug 2016, 12:32 pm)MVK 500R wrote One week after services have started, and still no timetable:


Sent from my Xperia Z5 Premium

Not good. What kind of response did you get from Nexus?

No data left on my kindle and I end up with 6020 both to and from work

Delighted

(08 Aug 2016, 5:17 pm)Ambassador wrote No data left on my kindle and I end up with 6020 both to and from work

Delighted

A B7 President on the Angel is a disappointment when customers are expecting WiFi. I have no issue with Presidents on the 21 as they seem to keep on time and comfort is OK. However it would be a good idea to fit Wifi to a few of the Chester le Street based Presidents to meet customers reasonable expectations.

(09 Aug 2016, 7:15 am)GuyParkRoyal wrote A B7 President on the Angel is a disappointment when customers are expecting WiFi. I have no issue with Presidents on the 21 as they seem to keep on time and comfort is OK. However it would be a good idea to fit Wifi to a few of the Chester le Street based Presidents to meet customers reasonable expectations.

Some of them are shocking inside. 6020 is rusting away over vents at the front. 

They actually make a quicker journey than the awful hybrids but it'd be nice to have wifi fitted as there's always at least one President on

(09 Aug 2016, 5:43 pm)Ambassador wrote Some of them are shocking inside. 6020 is rusting away over vents at the front. 

They actually make a quicker journey than the awful hybrids but it'd be nice to have wifi fitted as there's always at least one President on

Sadly, I can't see that happening on vehicles nearing the end of their working life.

(09 Aug 2016, 7:15 am)GuyParkRoyal wrote A B7 President on the Angel is a disappointment when customers are expecting WiFi. I have no issue with Presidents on the 21 as they seem to keep on time and comfort is OK. However it would be a good idea to fit Wifi to a few of the Chester le Street based Presidents to meet customers reasonable expectations.

I do think it's a problem when advertised premium features are unavailable due to allocation, so I'd hope people would continue to report them to the customer services team, and hopefully ensure that poor allocations can be kept to an absolute minimum.

I was scanning through our GNE fleet list not so long ago, and I'd reckon it must be close to every other bus in the fleet having WiFi now. That's some achievement mind, given that it's all free at the point of use.

(09 Aug 2016, 9:08 pm)Adrian wrote I do think it's a problem when advertised premium features are unavailable due to allocation, so I'd hope people would continue to report them to the customer services team, and hopefully ensure that poor allocations can be kept to an absolute minimum.

I was scanning through our GNE fleet list not so long ago, and I'd reckon it must be close to every other bus in the fleet having WiFi now. That's some achievement mind, given that it's all free at the point of use.

But we all know the PVR of the Angel is quite tight and the Hybrids seem to be off the road a bit so it's pointless raising it.

Hopefully a new vehicle order will sort this at some point

Unless GNE want a max style guarantee then I'll coin it In off GNE  

Can the driver on this 5 PLEASE do more than about 30mph on a road with the National Speed Limit of 60/70mph!

(10 Aug 2016, 3:36 pm)Jimmi wrote Can the driver on this 5 PLEASE do more than about 30mph on a road with the National Speed Limit of 60/70mph!

It's a limit, not a target

Looked at the SNE part of the forum, and it's the same people always asking the same moronic questions, even though they've been told they've to wait and see.

(10 Aug 2016, 4:35 pm)GMitchelhill wrote Looked at the SNE part of the forum, and it's the same people always asking the same moronic questions, even though they've been told they've to wait and see.

Are Stockton getting E400's?

Ordered my network one renewal on Friday through simplygo.com

Still hasn't turned up and GNE are hiding behind the postal system. Appalling customer service.

(10 Aug 2016, 3:38 pm)Jamie M wrote It's a limit, not a target

May I ask if you drive or not?



The chair I use in my bedroom for my PC etc has suddenly stopped reclining back for some reason. Deeing me head in as I can't watch telly properly from my usual spot! #firstworldproblems

It's cost me just over £25 to change the date for my trip to Edinburgh from September 10th to October 29th - which is more than I originally paid to travel for! 

It seemingly would only let me change the journey to and from Edinburgh individually, so that was £10 each way plus I had to get a new ticket for the journey home as there isn't a journey for the time I originally picked, plus I have had to pay twice to get the tickets sent to home. Did this through Virgin Trains East Coast website.

Please tell me I've done this right otherwise I'm going to go ape.

(11 Aug 2016, 6:54 pm)Jimmi wrote It's cost me just over £25 to change the date for my trip to Edinburgh from September 10th to October 29th - which is more than I originally paid to travel for! 

It seemingly would only let me change the journey to and from Edinburgh individually, so that was £10 each way plus I had to get a new ticket for the journey home as there isn't a journey for the time I originally picked, plus I have had to pay twice to get the tickets sent to home. Did this through Virgin Trains East Coast website.

Please tell me I've done this right otherwise I'm going to go ape.

No idea how the cancellation process works, as I have been fortunate enough to have never needed to do it.

Always print tickets or collect at station though. Saves quite a bit of money!

I would advice against ever cancelling advanced tickets. The £10 admin fee has been around for as long as I can remember, and always do TOD, that way you save money on postage.

Sent from my Xperia Z5 Premium

(11 Aug 2016, 6:54 pm)Jimmi wrote It's cost me just over £25 to change the date for my trip to Edinburgh from September 10th to October 29th - which is more than I originally paid to travel for! 

It seemingly would only let me change the journey to and from Edinburgh individually, so that was £10 each way plus I had to get a new ticket for the journey home as there isn't a journey for the time I originally picked, plus I have had to pay twice to get the tickets sent to home. Did this through Virgin Trains East Coast website.

Please tell me I've done this right otherwise I'm going to go ape.

Yeah that's right Jimmi. It's a £10 fee for amending dates. You probably wouldn't have been far off just buying a new set and selling the others - I certainly wouldn't mind a set of tickets to Edinburgh for (reasonably) cheap!

Why did you get the tickets sent to your home address rather than picking up at a TVM?

(11 Aug 2016, 7:02 pm)northern156 wrote Yeah that's right Jimmi. It's a £10 fee for amending dates. You probably wouldn't have been far off just buying a new set and selling the others - I certainly wouldn't mind a set of tickets to Edinburgh for (reasonably) cheap!

Why did you get the tickets sent to your home address rather than picking up at a TVM?

Oh right, wasn't certain if I had done it right. At least now I will get to see what VTEC First Class is like as it was about 15p cheaper than standard for my new journey home.

It didn't give me the option to pick the new tickets up at the ticket machines, so I was pretty much left with self-print (which I can't do) or get them sent to my home address, normally I always choose to get tickets from the station.

My original tickets wouldn't have been much use to anyone on here, as I start from Darlington but the bigger problem being me having a Railcard.

---

Matthew's top tip, always ensure the dates for anything you have planned are correct to avoid ending up in a situation of double booking yourself and having to fork out more money to fix your cock-up!

(11 Aug 2016, 7:11 pm)Jimmi wrote Oh right, wasn't certain if I had done it right. At least now I will get to see what VTEC First Class is like as it was about 15p cheaper than standard for my new journey home.

It didn't give me the option to pick the new tickets up at the ticket machines, so I was pretty much left with self-print (which I can't do) or get them sent to my home address, normally I always choose to get tickets from the station.

My original tickets wouldn't have been much use to anyone on here, as I start from Darlington but the bigger problem being me having a Railcard.

---

Matthew's top tip, always ensure the dates for anything you have planned are correct to avoid ending up in a situation of double booking yourself and having to fork out more money to fix your cock-up!

You'll be impressed with First - our good friend citaro5284 will no doubt be along shortly!

Fair enough then if it didn't give you the option to print at station.

Trust me I would've made good use! I have a YP railcard too...

The tour I'm currently on from the Shildon Rally was a lot longer than I thought, so as this was my idea, I am now responsible for someone missing their train home. Great...

Really could do without the guilt from this right now.

(14 Aug 2016, 2:03 pm)Jimmi wrote The tour I'm currently on from the Shildon Rally was a lot longer than I thought, so as this was my idea, I am now responsible for someone missing their train home. Great...

Really could do without the guilt from this right now.

Did they not ask how long the tour would be before going?

Would be nice if I could safely depart my bus, instead of having to attempt to move round some woman's legs in the aisle, difficult enough getting downstairs on a moving E400 on the 7 as it is without throwing obstacles into the mix. Gave me a look like I just slapped her in the face with a wet fish, although looking at her she probably always looks like that. I returned the look of disgust.

...and you wonder why I am always so wound up!

(15 Aug 2016, 3:15 pm)Jimmi wrote Would be nice if I could safely depart my bus, instead of having to attempt to move round some woman's legs in the aisle, difficult enough getting downstairs on a moving E400 on the 7 as it is without throwing obstacles into the mix. Gave me a look like I just slapped her in the face with a wet fish, although looking at her she probably always looks like that. I returned the look of disgust.

...and you wonder why I am always so wound up!

(Woman's voice) Please remain seated until the bus has stopped.......

Na, only joking. I hate it when people do that. It's like the X12 I'm currently on, the bus is heaving, yet people still place their bags on the seats so people can't sit down!

(Woman's voice again) And exit viarrr the centre doors.

(15 Aug 2016, 3:33 pm)LeeCalder wrote (Woman's voice) Please remain seated until the bus has stopped.......

Na, only joking. I hate it when people do that. It's like the X12 I'm currently on, the bus is heaving, yet people still place their bags on the seats so people can't sit down!

(Woman's voice again) And exit viarrr the centre doors.

Oh, don't! Got on the X21 one evening last week at Newgate Street and just about everyone upstairs had their legs across both seats and I had to find someone to sit next to, in the end I had to sit next to some old bloke with me being half on/half off the seat with my leg in the aisle (thankfully no-one behind me wanted to be off at Gateshead Interchange) then with more people boarding at Gateshead Interchange, the legs remained on both seats, someone sat on the opposite side to me and had to do the same as me, so both of our knees were practically touching each other. Fair few got off at Low Fell, so I ended up moving to a backwards table seat for the remainder of the journey. Typical that the extra journey 15 minutes in front which was a Solar had next to no-one on it!