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Go North East: Latest News & Discussion - August 2016 | North East Buses

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Go North East: Latest News & Discussion - August 2016

Go North East: Latest News & Discussion - August 2016

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RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 9:15 am)GX03 SVC wrote How many vehicles will be allocated to these special services?

About 50 in total - around 40 on Tall Ships alone.

In other news, the new Go North East website is active at www.gonortheast.co.uk
RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 5:13 am)Dan wrote 568 has been temporarily reinstated at Percy Main - it should be allocated to service 434 on Saturday, with 3888 instead being deployed on a Tall Ships Park & Ride service.

More than 50 extra vehicles are required this Saturday to operate Blyth Tall Ships shuttle services, Cruise Ships shuttle services, Kynren shuttle services and also Soccerbus. As per Airshow weekend, there will be a number of temporary transfers between depots to accommodate the extra work, and step-entrance vehicles will be in operation at Riverside and Stanley.

What services will the riverside olympians be allocated to?
4842
Best bus ever
RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 9:28 am)LeeCalder wrote My apologies if it's been noted... 4902 is now at Washington and is currently on the 82A

On loan to provide a temporary replacement for 8267 I believe, has been there for 2 days now.
RE: Go North East: Latest News & Discussion - August 2016
New website looks good....alarming and somewhat disgraceful that Newcastle - Durham is the same fare as Birttley Durham mind
Wistfully stuck in the 90s
RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 9:25 am)Dan wrote About 50 in total - around 40 on Tall Ships alone.

In other news, the new Go North East website is active at www.gonortheast.co.uk

Not a fan of new website. Don't like how the variations of a route 12/12A are split and you don't have the branded routes to quickly select from. Also what's the point of the route info as that's displayed anyway on the list of services.

Saying that I am accessing from mobile.

Like the fare calculator though.
RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 11:52 am)JP6004 wrote Not a fan of new website. Don't like how the variations of a route 12/12A are split and you don't have the branded routes to quickly select from. Also what's the point of the route info as that's displayed anyway on the list of services.

Saying that I am accessing from mobile.

Like the fare calculator though.

Haven't played with the fare calculator yet (I will though!).
Picking up on your points about route variations - the X20 follows more of the 20A route than the 20  and its runs replace the 20A during peaks.
However on the site, the X20 is placed alongside the 20.
The 20A has a section of its own.
'Illegitimis non carborundum'
Jamie M
Unregistered
RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 2:04 pm)G-CPTN wrote Checks brought in to stop bus pass misuse.

I would question the legality of a bus company confiscating a pass issued by a local authority.
I'm sure since the expiry date is held on the passes issued, nexus or whoever would see this a helping hand in moderating passes. I'm sure the body wouldn't want those invalid passes in use.
RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 11:52 am)JP6004 wrote Not a fan of new website. Don't like how the variations of a route 12/12A are split and you don't have the branded routes to quickly select from. Also what's the point of the route info as that's displayed anyway on the list of services.

Saying that I am accessing from mobile.

Like the fare calculator though.

I'm not a fan of this new website neither Angry

content doesn't open up new windows so you cant go back and forth

I clicked on the X7 timetable etc.. and clicked onto fare info, had to put in the words Sunderland,peterlee and adult to get the fare info which no help as it states single fare is £3.95 and adult return is £5.50, nothing on there states that you can get a day ticket of £4.65 with an Indigo east durham saver between those points and you can use the same day ticket on other indigo east durham bus services and the whole route of service X35 and also X7 between Sunderland and station town.

Shouldn't GNE insert the faretable (of what there use) for the service number for fare information and the passenger can easily work out what the price would be?

RE: Go North East: Latest News & Discussion - August 2016
The 'Journey Planner' tool on the new website is a lot better than previous, although I'm not sure it should be telling customers to use the competition instead...

.png jplanner.PNG


It presents a problem for customers too. Because the only multi-operator ticket valid for that journey would be an Explorer. So customers asking for a 'Day Ticket' (as they do!), will most likely end up with an Arriva Day ticket.
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RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 3:35 pm)cbma06 wrote I clicked on the X7 timetable etc.. and clicked onto fare info, had to put in the words Sunderland,peterlee and adult to get the fare info which no help as it states single fare is £3.95 and adult return is £5.50, nothing on there states that you can get a day ticket of £4.65 with an Indigo east durham saver between those points and you can use the same day ticket on other indigo east durham bus services and the whole route of service X35 and also X7 between Sunderland and station town.

The day ticket is mentioned in the relevant section:
http://www.gonortheast.co.uk/routesavers/

It will take some time to get used to it but i don't think its too bad.
RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 3:35 pm)cbma06 wrote I'm not a fan of this new website neither Angry

content doesn't open up new windows so you cant go back and forth

You can right click -> open new window/tab.

Content opening in new windows presents difficulties for blind users, so it's not as common these days. Not to mention the amount of people using aggressive popup blockers.
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RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 3:39 pm)S813 FVK wrote The day ticket is mentioned in the relevant section:
http://www.gonortheast.co.uk/routesavers/

It will take some time to get used to it but i don't think its too bad.

the route saver ticket £4.65 should be stated instead of the £5.50 return, cant see customers going allover the website just to find a cheaper price. on any other prices for other GNE bus services should be stating that a route saver is cheaper than a return, or is GNE intending to push the high price returns onto passengers instead of the cheaper option of route saver day tickets to make the share holders happy.

RE: Go North East: Latest News & Discussion - August 2016
no fare information for service 208, but for service 265 from seaham to Durham, it states £4.80 single or £5.90 for a return, but should state that you can get a route saver day ticket priced at £4.65.

RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 3:52 pm)cbma06 wrote the route saver ticket £4.65 should be stated instead of the £5.50 return, cant see customers going allover the website just to find a cheaper price. on any other prices for other GNE bus services should be stating that a route saver is cheaper than a return, or is GNE intending to push the high price returns onto passengers instead of the cheaper option of route saver day tickets to make the share holders happy.

I do agree with that mind. All ticketing options should be displayed, to allow the passenger an informed choice. I appreciate that the section is for 'single and return' fares at present, but hopefully it can be developed in the future to contain other options.
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RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 3:52 pm)cbma06 wrote the route saver ticket £4.65 should be stated instead of the £5.50 return, cant see customers going allover the website just to find a cheaper price. on any other prices for other GNE bus services should be stating that a route saver is cheaper than a return, or is GNE intending to push the high price returns onto passengers instead of the cheaper option of route saver day tickets to make the share holders happy.

You're sounding like me! Wink
I agree that the different ticket options (and prices) should be provided on the price or if that isn't possible, some sort of detail that provides a link to those tickets.
Ditto child options.

I can see one major problem with that. The amount of ticket options that are available. Particularly on longer or more circuitous routes
'Illegitimis non carborundum'
RE: Go North East: Latest News & Discussion - August 2016
The route list page automaticaly moves down to, so have to scroll back up for the routes...on the mobile version, that is
Ooo Friend, Bus Friend.
RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 11:48 am)YAmbassador wrote New website looks good....alarming and somewhat disgraceful that Newcastle - Durham is the same fare as Birttley Durham mind

Is the enthusiast section still on the website. Can not find it.
RE: Go North East: Latest News & Discussion - August 2016
(24 Aug 2016, 3:35 pm)Adrian wrote The 'Journey Planner' tool on the new website is a lot better than previous, although I'm not sure it should be telling customers to use the competition instead...



It presents a problem for customers too. Because the only multi-operator ticket valid for that journey would be an Explorer. So customers asking for a 'Day Ticket' (as they do!), will most likely end up with an Arriva Day ticket.
If it didn't, it'd have to tell us to wait until Sunday to go anywhere!
Site Administrator
Go North East: Latest News & Discussion - August 2016
Coming soon to an Angel 21 near you... A touch of 'earthy sexiness' to brighten your morning!

[Image: a10fca572d06f38569d5744eb2a83842.jpg]

[Image: 64e7180757204732dcde2497ab9c369e.jpg]
RE: Go North East: Latest News & Discussion - August 2016
(25 Aug 2016, 3:43 am)Dan wrote Coming soon to an Angel 21 near you... A touch of 'earthy sexiness' to brighten your morning!

[Image: a10fca572d06f38569d5744eb2a83842.jpg]

[Image: 64e7180757204732dcde2497ab9c369e.jpg]

Or just get the bus with me lmao  Tongue