(25 May 2017, 6:23 pm)dannygee Also noticed recently some of the indigo north tyne solos are making loud noises when slowing down. But what got us today was the next stop announcements making loud squeaky noises instead of the voice.
Also it has been reported to gne again but 5269 rear display been off for about 5 months now
(26 May 2017, 10:25 am)Michael These new ticket machines are nothing but trouble.
Wouldn't allow the driver to log in, then it wouldn't accept my ticket (before anyone asks, doesn't run out until middle of June), then it wouldn't let the driver put a smartzone ticket on to a pass....
(25 May 2017, 6:23 pm)dannygee Also noticed recently some of the indigo north tyne solos are making loud noises when slowing down. But what got us today was the next stop announcements making loud squeaky noises instead of the voice.
Also it has been reported to gne again but 5269 rear display been off for about 5 months now
(26 May 2017, 10:25 am)Michael These new ticket machines are nothing but trouble.
Wouldn't allow the driver to log in, then it wouldn't accept my ticket (before anyone asks, doesn't run out until middle of June), then it wouldn't let the driver put a smartzone ticket on to a pass....
(26 May 2017, 10:25 am)Michael These new ticket machines are nothing but trouble.
Wouldn't allow the driver to log in, then it wouldn't accept my ticket (before anyone asks, doesn't run out until middle of June), then it wouldn't let the driver put a smartzone ticket on to a pass....
(26 May 2017, 10:25 am)Michael These new ticket machines are nothing but trouble.
Wouldn't allow the driver to log in, then it wouldn't accept my ticket (before anyone asks, doesn't run out until middle of June), then it wouldn't let the driver put a smartzone ticket on to a pass....
(26 May 2017, 10:25 am)Michael These new ticket machines are nothing but trouble.
Wouldn't allow the driver to log in, then it wouldn't accept my ticket (before anyone asks, doesn't run out until middle of June), then it wouldn't let the driver put a smartzone ticket on to a pass....
(26 May 2017, 10:25 am)Michael These new ticket machines are nothing but trouble.
Wouldn't allow the driver to log in, then it wouldn't accept my ticket (before anyone asks, doesn't run out until middle of June), then it wouldn't let the driver put a smartzone ticket on to a pass....
One irritation I found with the new machines when I was out on Wednesday, if you have any form of pass (concession, Get Around? or whatever) when someone boards the bus before you with one and you also have a pass, you have to wait a few seconds before the previous person's pass details disappears off the machine, first bus I got on, driver got annoyed because the pass was put on before the previous one cleared off then for the rest of the day, I was looking at the screen waiting for it to disappear and got looks from the drivers to say "H'way mate, put it on there!" not enjoying these new machines so far.
(26 May 2017, 3:36 pm)Jimmi One irritation I found with the new machines when I was out on Wednesday, if you have any form of pass (concession, Get Around? or whatever) when someone boards the bus before you with one and you also have a pass, you have to wait a few seconds before the previous person's pass details disappears off the machine, first bus I got on, driver got annoyed because the pass was put on before the previous one cleared off then for the rest of the day, I was looking at the screen waiting for it to disappear and got looks from the drivers to say "H'way mate, put it on there!" not enjoying these new machines so far.That driver was a clown, though, Jimmi. She didn't even seem to know where Wylam was!
(26 May 2017, 3:36 pm)Jimmi One irritation I found with the new machines when I was out on Wednesday, if you have any form of pass (concession, Get Around? or whatever) when someone boards the bus before you with one and you also have a pass, you have to wait a few seconds before the previous person's pass details disappears off the machine, first bus I got on, driver got annoyed because the pass was put on before the previous one cleared off then for the rest of the day, I was looking at the screen waiting for it to disappear and got looks from the drivers to say "H'way mate, put it on there!" not enjoying these new machines so far.That driver was a clown, though, Jimmi. She didn't even seem to know where Wylam was!
(26 May 2017, 10:51 am)Dan Both the fault with the Next Stop Announcements and the fault with the rear display have been logged with Hanover for them to investigate.
Expect this is just a minor teething issue paired with the drivers still getting to know the new machines. I'm certainly not aware of any issues with the acceptance of SmartZone tickets, anyway? Not sure if it applies in this instance, but the drivers' logins have all changed, and some have tried to login with their old details (force of habit, probably) on occasion.
Majority of feedback from both drivers and customers has been really positive, and most of the negative feedback has actually only been with regards to the size of the new tickets (which really aren't too dissimilar from the size of Arriva's tickets!) Majority of staff think they're a million times better than the old machines - much more reliable.
(26 May 2017, 10:51 am)Dan Both the fault with the Next Stop Announcements and the fault with the rear display have been logged with Hanover for them to investigate.
Expect this is just a minor teething issue paired with the drivers still getting to know the new machines. I'm certainly not aware of any issues with the acceptance of SmartZone tickets, anyway? Not sure if it applies in this instance, but the drivers' logins have all changed, and some have tried to login with their old details (force of habit, probably) on occasion.
Majority of feedback from both drivers and customers has been really positive, and most of the negative feedback has actually only been with regards to the size of the new tickets (which really aren't too dissimilar from the size of Arriva's tickets!) Majority of staff think they're a million times better than the old machines - much more reliable.
(26 May 2017, 3:47 pm)citaro5284 You could argue that since they are brand new compared to machines which are years old, they should be more reliable.
(26 May 2017, 3:47 pm)citaro5284 You could argue that since they are brand new compared to machines which are years old, they should be more reliable.
(26 May 2017, 3:43 pm)Jamie M That driver was a clown, though, Jimmi. She didn't even seem to know where Wylam was!
Sent from my SM-G920F using Tapatalk
(26 May 2017, 3:43 pm)Jamie M That driver was a clown, though, Jimmi. She didn't even seem to know where Wylam was!
Sent from my SM-G920F using Tapatalk
Though still withdrawn; I am told that 5292 (NK08 CGO) has now been fitted with Wi-Fi, having been returned to Go North East, bringing the total number of vehicles in the fleet with Wi-Fi to 330. This will increase even further once the confirmed 18 Streetlites are delivered.
Coaching excluded as it is a separate entity, this means that approximately 52% of Go North East's fleet is now fitted with Wi-Fi.
(26 May 2017, 4:05 pm)Dan Though still withdrawn; I am told that 5292 (NK08 CGO) has now been fitted with Wi-Fi, having been returned to Go North East, bringing the total number of vehicles in the fleet with Wi-Fi to 330. This will increase even further once the confirmed 18 Streetlites are delivered.
Coaching excluded as it is a separate entity, this means that approximately 52% of Go North East's fleet is now fitted with Wi-Fi.
(26 May 2017, 4:05 pm)Dan Though still withdrawn; I am told that 5292 (NK08 CGO) has now been fitted with Wi-Fi, having been returned to Go North East, bringing the total number of vehicles in the fleet with Wi-Fi to 330. This will increase even further once the confirmed 18 Streetlites are delivered.
Coaching excluded as it is a separate entity, this means that approximately 52% of Go North East's fleet is now fitted with Wi-Fi.
(26 May 2017, 10:25 am)Michael These new ticket machines are nothing but trouble.
Wouldn't allow the driver to log in, then it wouldn't accept my ticket (before anyone asks, doesn't run out until middle of June), then it wouldn't let the driver put a smartzone ticket on to a pass....
(26 May 2017, 10:25 am)Michael These new ticket machines are nothing but trouble.
Wouldn't allow the driver to log in, then it wouldn't accept my ticket (before anyone asks, doesn't run out until middle of June), then it wouldn't let the driver put a smartzone ticket on to a pass....
The new ticket machines are the same as the ones that First Aberdeen use, and I've had no issues with them!
(26 May 2017, 6:20 pm)gordondack Can't say i've experience that much of an issue on the 35's & 20's apart from 1, just a slight delay for the pass to scan, but that could be expected if the scanner is to be used for debit cards with contactless payments (not confirmed it is happening).
(26 May 2017, 6:20 pm)gordondack Can't say i've experience that much of an issue on the 35's & 20's apart from 1, just a slight delay for the pass to scan, but that could be expected if the scanner is to be used for debit cards with contactless payments (not confirmed it is happening).
(26 May 2017, 6:46 pm)- Only then, we will have a fully integrated travel policy, and I\m sDan Oxford Bus Company recently installed the same machines and have confirmed that they have the ability of accepting contactless payments:
https://www.oxfordbus.co.uk/serviceupdat...-machines/
It has recently been confirmed to Go North East drivers that contactless payments will shortly be enabled on the machines, following completion of full rollout of the new machines at all depots.
(26 May 2017, 6:46 pm)- Only then, we will have a fully integrated travel policy, and I\m sDan Oxford Bus Company recently installed the same machines and have confirmed that they have the ability of accepting contactless payments:
https://www.oxfordbus.co.uk/serviceupdat...-machines/
It has recently been confirmed to Go North East drivers that contactless payments will shortly be enabled on the machines, following completion of full rollout of the new machines at all depots.
(26 May 2017, 6:46 pm)Dan Oxford Bus Company recently installed the same machines and have confirmed that they have the ability of accepting contactless payments:
https://www.oxfordbus.co.uk/serviceupdat...-machines/
It has recently been confirmed to Go North East drivers that contactless payments will shortly be enabled on the machines, following completion of full rollout of the new machines at all depots.
(26 May 2017, 6:46 pm)Dan Oxford Bus Company recently installed the same machines and have confirmed that they have the ability of accepting contactless payments:
https://www.oxfordbus.co.uk/serviceupdat...-machines/
It has recently been confirmed to Go North East drivers that contactless payments will shortly be enabled on the machines, following completion of full rollout of the new machines at all depots.
Great news about contactless, disappointing that GNE were the last to the party on it though. Better late than never.
Give me a bus equipped to spec like 9098 (esp a single seat) let me pay by card and I'd question the ongoing need for a car
