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Service Changes - January 2020

Service Changes - January 2020

RE: Go North East: Upcoming Service Changes v2
(28 Dec 2019, 9:56 pm)BusLoverMum wrote Nah. 21 busiest Newcastle-Birtley.
Yes, any reduction at all in frequency on the Newcastle to Chester section of the 21 would not be a good idea. I remember a few years ago the frequency was reduced to every 10 minutes, which lead quite commonly to overcrowding and sometimes a wait of up to half an hour for a bus to turn up. I think GNE realised their mistake pretty quickly.
RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 10:57 am)big mac wrote Yes, any reduction at all in frequency on the Newcastle to Chester section of the 21 would not be a good idea. I remember a few years ago the frequency was reduced to every 10 minutes, which lead quite commonly to overcrowding and sometimes a wait of up to half an hour for a bus to turn up. I think GNE realised their mistake pretty quickly.

Think at that point were it was 10 minutes across the whole route (Newcastle to Durham), I remember the reliability being poor at best, was forever running in twos into Durham and gaps of buses not turning up. Have to agree on the Chester to Toon section needing to be kept frequent as it's rather busy.
RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 11:44 am)Jimmi wrote Think at that point were it was 10 minutes across the whole route (Newcastle to Durham), I remember the reliability being poor at best, was forever running in twos into Durham and gaps of buses not turning up. Have to agree on the Chester to Toon section needing to be kept frequent as it's rather busy.
Yes it was 10 minutes between Newcastle and Durham, as they also increased the frequency of the then 24 from Wrekenton to Newcastle to every 10 minutes. 
This created a combined every 5 minute frequency between Low Fell and Newcastle, but the problem was that many passengers along the Durham Road corridor use the services south of Low Fell where the 24 turned off to go to Wrekenton, so they lost out, and the 21 struggled to cope  with the strain put it on it south of Low Fell.
RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 11:50 am)big mac wrote Yes it was 10 minutes between Newcastle and Durham, as they also increased the frequency of the then 24 from Wrekenton to Newcastle to every 10 minutes. 
This created a combined every 5 minute frequency between Low Fell and Newcastle, but the problem was that many passengers along the Durham Road corridor use the services south of Low Fell where the 24 turned off to go to Wrekenton, so they lost out, and the 21 struggled to cope  with the strain put it on it south of Low Fell.

In theory, I think it was a half decent idea - but not carried out in the correct manner. 
The idea of turning a 24 every 10mins at Wrekenton wasn't one that filled me with much confidence, especially as you say - the strain was put elsewhere on the route. 
The 24 carried fresh air between Harlow Green and Wrekenton and the 21 struggled the rest of the way. 
Something to help beyond Harlow Green, rather than 'just up to', may have worked a little better imo.
'Illegitimis non carborundum'
RE: Go North East: Upcoming Service Changes v2
(28 Dec 2019, 1:42 pm)streetdeckfan wrote From what I was told when the X21 was extended, the one part of the 18 route that made money was Walker Drive (probably because the 18 was the only service that went that way), but I have noticed since changing to the X21 it's been a lot busier on Proudfoot Drive than it used to be.

Like I said though, it's not actually that much difference in going via Woodhouse or Watling Road, maybe a minute for two, at a push, and they're more likely to pick up passengers in Woodhouse

I think the extra time from Eden to Tesco is to allow for traffic during busier times (which is basically any time after 2pm these days).
I can almost guarantee that pretty much all afternoon northbound services will run late, the traffic down here is an absolute joke, on many occasions it's taken a good 5 minutes for the X21 to get from Tesco to Watling Road Club, a distance of around 300m!

On another note, I've just looked at the timetable again and it looks it'll be going via Neville's Cross at all times now, missing out the university entirely
Obviously it will pick up more going via Woodhouse Close (copying Arriva) than Watling Road, but probably 3 or 4 minutes quicker on Watling Road (delay turning right at Cabin Gate, getting out of Proudfoot Drive and especially towards Bishop, with going round Walker Drive) - potential to get a bigger share of the passengers from West and St Helens going to Bishop (at higher fares) with what would be a faster journey, perceptually much faster, and not involve seeing the sights of Woodhouse Close.
RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 12:20 pm)busmanT wrote Obviously it will pick up more going via Woodhouse Close (copying Arriva) than Watling Road, but probably 3 or 4 minutes quicker on Watling Road (delay turning right at Cabin Gate, getting out of Proudfoot Drive and especially towards Bishop, with going round Walker Drive) - potential to get a bigger share of the passengers from West and St Helens going to Bishop (at higher fares) with what would be a faster journey, perceptually much faster, and not involve seeing the sights of Woodhouse Close.

I wonder if it would be viable to extend one or two journeys to Barnard Castle...


RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 12:20 pm)busmanT wrote Obviously it will pick up more going via Woodhouse Close (copying Arriva) than Watling Road, but probably 3 or 4 minutes quicker on Watling Road (delay turning right at Cabin Gate, getting out of Proudfoot Drive and especially towards Bishop, with going round Walker Drive) - potential to get a bigger share of the passengers from West and St Helens going to Bishop (at higher fares) with what would be a faster journey, perceptually much faster, and not involve seeing the sights of Woodhouse Close.

The worst part about going round Woodhouse isn't the sights, it's getting absolutely battered every time a driver clips a kerb, which is basically every few minutes because the StreetDecks are far too big for the route.

I personally don't think that 3-4 minute saving would be worth it, because that time would just be spent sitting in Bishop anyway. Plus with the traffic it's often faster to go via Woodhouse on the northbound journey because there's less traffic coming from the west lights compared to the south. When it gets busy the traffic at the lights can go back to the Aclet, which coupled with all the double parking along Cockton Hill Road means the traffic goes down very slowly. 

(29 Dec 2019, 12:24 pm)S830OFT wrote I wonder if it would be viable to extend one or two journeys to Barnard Castle...

I doubt it, although that extension would have been nice under the Castles Express branding!
RE: Go North East: Upcoming Service Changes v2
With the changes meaning the x21 will be registered as two routes, will this not make the destination displays potentially confusing?
With it being every 15 minutes to Durham, these journeys that terminate at Durham will have Durham as the destination, but so will the ones that extend to West Auckland. The split will probably mean it will display "Durham for West Auckland" which I'm sure will catch some people out as to which ones terminate where.
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RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 1:53 pm)big mac wrote With the changes meaning the x21 will be registered as two routes, will this not make the destination displays potentially confusing?
With it being every 15 minutes to Durham, these journeys that terminate at Durham will have Durham as the destination, but so will the ones that extend to West Auckland. The split will probably mean it will display "Durham for West Auckland" which I'm sure will catch some people out as to which ones terminate where.

Don't forget that when a bus is running to a location which isn't the 'usual' terminus, i.e. only serving part of the route, then no via points are included on the destination display so that the terminus can be shown in a larger, bolder, font.

So in this instance of Durham, there will be a clear difference between the 'Durham then West Auckland' display and the 'Durham' only display.

You could argue that it's no more confusing than now, because the displays show "Bishop Auckland then Tindale Crescent" (not a requirement currently as it isn't a split route, but shown like that as Tindale Crescent isn't really a well-known place!)
RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 1:53 pm)big mac wrote With the changes meaning the x21 will be registered as two routes, will this not make the destination displays potentially confusing?
With it being every 15 minutes to Durham, these journeys that terminate at Durham will have Durham as the destination, but so will the ones that extend to West Auckland. The split will probably mean it will display "Durham for West Auckland" which I'm sure will catch some people out as to which ones terminate where.
The current peak shorts that terminate at Durham is enough to throw people, many can't seem to comprehend that it's not going any further than that despite showing Durham in ginormous letters on the destination, many a time I've seen people have to be told at Durham Bus Station it's going no further.

Probs be confusing at first but hopefully get better with time when people are used to the changes being made.
RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 2:03 pm)Dan wrote Don't forget that when a bus is running to a location which isn't the 'usual' terminus, i.e. only serving part of the route, then no via points are included on the destination display so that the terminus can be shown in a larger, bolder, font.

So in this instance of Durham, there will be a clear difference between the 'Durham then West Auckland' display and the 'Durham' only display.

You could argue that it's no more confusing than now, because the displays show "Bishop Auckland then Tindale Crescent" (not a requirement currently as it isn't a split route, but shown like that as Tindale Crescent isn't really a well-known place!)

Fully understand this one with wanting to differentiate between the long and short journeys so I have a degree in confidence that this one isn't going to need an in-depth reply, but merely as devil's advocate...

Why will Durham not fall under a 'regular/usual' terminus to get the new format yet places like Sunniside on the 6 and Quaking Houses on the M6 do?
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RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 2:18 pm)S813 FVK wrote Fully understand this one with wanting to differentiate between the long and short journeys so I have a degree in confidence that this one isn't going to need an in-depth reply, but merely as devil's advocate...

Why will Durham not fall under a 'regular/usual' terminus to get the new format yet places like Sunniside on the 6 and Quaking Houses on the M6 do?

The only reason would be to try and any confusion - arguments for using this general rule of thumb, and arguments for bending it, either way. For the number of people who seemingly bother to read them (as in Jimmi's example), you do wonder if it's worth putting so much thought into it!

In time I'd anticipate the pattern becomes obvious enough to passengers that via points could be included as standard on the short Durham journeys too.
RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 2:03 pm)Dan wrote Don't forget that when a bus is running to a location which isn't the 'usual' terminus, i.e. only serving part of the route, then no via points are included on the destination display so that the terminus can be shown in a larger, bolder, font.

So in this instance of Durham, there will be a clear difference between the 'Durham then West Auckland' display and the 'Durham' only display.

You could argue that it's no more confusing than now, because the displays show "Bishop Auckland then Tindale Crescent" (not a requirement currently as it isn't a split route, but shown like that as Tindale Crescent isn't really a well-known place!)

Technically, the X21 doesn't actually go to Tindale Crescent, it goes to St Helens Auckland. The only stop that's in Tindale Crescent is Watling Road Club on the northbound journey, and even that's debatable as it's the wrong side of the road!

Even still, the X21 doesn't go to Tindale Crescent, it goes to Tinddale Crescent as it's misspelled on the registration!

(29 Dec 2019, 2:15 pm)Jimmi wrote The current peak shorts that terminate at Durham is enough to throw people, many can't seem to comprehend that it's not going any further than that despite showing Durham in ginormous letters on the destination, many a time I've seen people have to be told at Durham Bus Station it's going no further.

Probs be confusing at first but hopefully get better with time when people are used to the changes being made.

You're also forgetting the people that seem to think (and rightly so!) that the X21 isn't express, and stops at every stop, to then complain at the driver when it doesn't stop at their stop!
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RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 2:25 pm)streetdeckfan wrote Technically, the X21 doesn't actually go to Tindale Crescent, it goes to St Helens Auckland. The only stop that's in Tindale Crescent is Watling Road Club on the northbound journey, and even that's debatable as it's the wrong side of the road!

Even still, the X21 doesn't go to Tindale Crescent, it goes to Tinddale Crescent as it's misspelled on the registration!

*sigh*

Technicalities and nitpicking aside, enough people refer to Bishop Auckland Retail Shopping Park as "Tindale Retail Park" for this to be the most appropriate thing to show on the destination display...
RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 2:30 pm)Dan wrote *sigh*

Technicalities and nitpicking aside, enough people refer to Bishop Auckland Retail Shopping Park as "Tindale Retail Park" for this to be the most appropriate thing to show on the destination display...

I know, I was just messing. I don't know anyone who actually refers to the area as St Helens Auckland, even when you go further along into what is actually St Helens Auckland, it just gets called West Auckland!

Do we know when we're expected to get the full stop list for the new route yet?
RE: Go North East: Upcoming Service Changes v2
So from what I've just been told, the X21 will be following the 6 route through Woodhouse, and will no longer be serving Lusby Crescent, Ramsay Crescent, Greenfields Road, or Weardale Drive.

While I understand why they did it, it means that if I miss the X21 at Tesco or Watling Road, I can't just walk up to Harrison Crescent and catch it there!

I'd also imagine all the youths that use the X21 to get home from school won't be happy as they'll have to walk from Walker Drive
RE: Go North East: Upcoming Service Changes v2
Does anybody have confirmation of the new PVRs as a result of these service changes?? I've had a go looking at the timetables but not sure if I'm right!

Cheers, Peter
RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 2:25 pm)streetdeckfan wrote Technically, the X21 doesn't actually go to Tindale Crescent, it goes to St Helens Auckland. The only stop that's in Tindale Crescent is Watling Road Club on the northbound journey, and even that's debatable as it's the wrong side of the road!

Even still, the X21 doesn't go to Tindale Crescent, it goes to Tinddale Crescent as it's misspelled on the registration!


You're also forgetting the people that seem to think (and rightly so!) that the X21 isn't express, and stops at every stop, to then complain at the driver when it doesn't stop at their stop!
I know it doesn't even depart from the Express Lounge at Gateshead Interchange!
RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 6:42 pm)JP6004 wrote I know it doesn't even depart from the Express Lounge at Gateshead Interchange!
See Dan, it's not just me that's complaining! There's at least two others on here who are totally not just humouring me!

On another note, hopefully with these upcoming changes, we might eventually get our NSAs back!

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RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 6:48 pm)streetdeckfan wrote See Dan, it's not just me that's complaining! There's at least two others on here who are totally not just humouring me!

On another note, hopefully with these upcoming changes, we might eventually get our NSAs back!

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Well to be fair Nexus' idea of an Express lounge is like bridge cafe in the Apprentice.....I think they should knock down Gateshead Interchange and start again
RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 6:50 pm)JP6004 wrote Well to be fair Nexus' idea of an Express lounge is like bridge cafe in the Apprentice.....I think they should knock down Gateshead Interchange and start again

At least the visit to the lounge is more express than the X21!

I don't think Gateshead Interchange is too bad, if anything needs knocked down and started again it's Durham Bus Station! That thing's leakier than some of the StreetDecks!

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Go North East: Upcoming Service Changes v2
(29 Dec 2019, 6:52 pm)streetdeckfan wrote At least the visit to the lounge is more express than the X21!

I don't think Gateshead Interchange is too bad, if anything needs knocked down and started again it's Durham Bus Station! That thing's leakier than some of the StreetDecks!

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What ever happened about the plans of building a new bus station at Durham, was it just all fantasy in the councillors eyes , or did the council needed to use the money to build themselves a nice new HQ.


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(29 Dec 2019, 6:50 pm)JP6004 wrote Well to be fair Nexus' idea of an Express lounge is like bridge cafe in the Apprentice.....I think they should knock down Gateshead Interchange and start again


Should get mega movers out and shift Gateshead Interchange to Sunderland , Sunderland Interchange is just a shambles and needs knocking down.


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RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 6:54 pm)cbma06 wrote What ever happened about the plans of building a new bus station at Durham, was it just all fantasy in the councillors eyes , or did the council needed to use the money to build themselves a nice new HQ.


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I think we all know the answer to that one!

According to the Durham Council website, they are hoping to get the plans for the new station in and the old one knocked down in April and the new one built by July 2021,
https://www.durham.gov.uk/durhambusstation


I've heard rumours recently that they'll be closing Bishop Auckland Bus Station and moving it to Tindale Crescent once the new bowling alley and cinema get built (if that ever happens, they were supposed to start construction in October but nowt's happened yet!)
RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 6:54 pm)cbma06 wrote What ever happened about the plans of building a new bus station at Durham, was it just all fantasy in the councillors eyes , or did the council needed to use the money to build themselves a nice new HQ.


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Should get mega movers out and shift Gateshead Interchange to Sunderland , Sunderland Interchange is just a shambles and needs knocking down.


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Park lane is horrendous, its a wind tunnel and its just shaped wrong, could of just had it the way the old Interchange was.


Should of 2 rows of Bus stands, buses would of came in from the current way, out by the where the college is, and then go towards Port of call on to Holmeside.

Paving all that section along next to Port of call was a wrong move in my eyes.
Ooo Friend, Bus Friend.
Go North East: Upcoming Service Changes v2
(29 Dec 2019, 7:20 pm)Michael wrote Park lane is horrendous, its a wind tunnel and its just shaped wrong, could of just had it the way the old Interchange was.


Should of 2 rows of Bus stands, buses would of came in from the current way, out by the where the college is, and then go towards Port of call on to Holmeside.

Paving all that section along next to Port of call was a wrong move in my eyes.


Originally there were 2 proposed sites for the new bus station, one of the proposals was on the site where Debenhams and car park is now and the buses would enter from green terrace in rows and exit out onto crowtree road which would of fitted in well with the extension of the bridges shopping centre, the second proposal was where it got built and was favoured by the councillors next door at the civic centre and also in twinned with the metro system.


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Go North East: Upcoming Service Changes v2
(29 Dec 2019, 7:18 pm)streetdeckfan wrote I think we all know the answer to that one!

According to the Durham Council website, they are hoping to get the plans for the new station in and the old one knocked down in April and the new one built by July 2021,
https://www.durham.gov.uk/durhambusstation


I've heard rumours recently that they'll be closing Bishop Auckland Bus Station and moving it to Tindale Crescent once the new bowling alley and cinema get built (if that ever happens, they were supposed to start construction in October but nowt's happened yet!)


The planning permission has already been sort.
It’s they layout of the bus stops on North Road that will be the biggest problem.


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RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 7:33 pm)2bagstew wrote The planning permission has already been sort.
It’s they layout of the bus stops on North Road that will be the biggest problem.


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If they had a bus station that was capable of holding buses, there would be no need for the stops on North Road.

For me the main issue with DBS is the size rather than the dilapidated state. 
At the minute Durham Bus Station is far too small for the amount of buses that use it. Not long back, I was on the X21 and we had to go round 3 or 4 times because there was no stand available. It's not uncommon to see a 21 or X21 parked at the end with passengers having to walk in front of the buses at stand L
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RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 6:48 pm)streetdeckfan wrote On another note, hopefully with these upcoming changes, we might eventually get our NSAs back!

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Might just leave them disabled, just for you... How would you cope if you had one less thing to twist about?
RE: Go North East: Upcoming Service Changes v2
(29 Dec 2019, 7:54 pm)Dan wrote Might just leave them disabled, just for you... How would you cope if you had one less thing to twist about?

I'd pick something else of my list of things that irritate me! I could go back to whining about the app, or the lack of multi operator tickets in County Durham, or my dislike for the placement of the white stripe on the E400s.

The list is literally endless!
Go North East: Upcoming Service Changes v2
(29 Dec 2019, 7:48 pm)streetdeckfan wrote If they had a bus station that was capable of holding buses, there would be no need for the stops on North Road.

For me the main issue with DBS is the size rather than the dilapidated state. 
At the minute Durham Bus Station is far too small for the amount of buses that use it. Not long back, I was on the X21 and we had to go round 3 or 4 times because there was no stand available. It's not uncommon to see a 21 or X21 parked at the end with passengers having to walk in front of the buses at stand L


Was there an Arriva bus parked on the stand?, when I’ve been at DBS waiting for a bus there’s always a arriva bus on the stand where the driver has just plonked it on the wrong stand as the driver wants to get off from doing a shift and the bus I’m waiting for has to go onto another stand even 2 stands away and I’m telling the passengers in front that the bus there waiting for is 2 stands away, it’s to congested


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(29 Dec 2019, 8:01 pm)streetdeckfan wrote I'd pick something else of my list of things that irritate me! I could go back to whining about the app, or the lack of multi operator tickets in County Durham, or my dislike for the placement of the white stripe on the E400s.

The list is literally endless!


It’s called an explorer ticket

I was told by DCC quite a few years ago DCC wanted some kind of network ticketing sort of thing like what’s in T&W, but Arriva and GNE need to talk to each over with DCC and it came to no avail, some one might know more


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