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Arriva North East: Upcoming Service Changes

Arriva North East: Upcoming Service Changes

RE: Arriva North East: Upcoming Service Changes
(16 May 2021, 12:12 pm)OrangeArrow49 wrote Are the 46 and 51/51A still being operated by Stanley Travel at certain times or  have Arriva now resumed operating all the journeys themselves?

Arriva have had full operation since the 12/04
RE: Arriva North East: Upcoming Service Changes
Are Arriva likely to increase their service levels again in the future? Considering we're now another couple stages along in the roadmap out of lockdown, I don't think there have been any increases since the 11th April? So I'm wondering if the current timetables are going to be in place long-term?
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 5:27 pm)peter wrote Are Arriva likely to increase their service levels again in the future? Considering we're now another couple stages along in the roadmap out of lockdown, I don't think there have been any increases since the 11th April? So I'm wondering if the current timetables are going to be in place long-term?
I don't think we will see anything like that till at least September
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 5:33 pm)Micheal Aaron wrote I don't think we will see anything like that till at least September
As soon as no social distancing allows, I can see a big streamlining excercise on the Northumbria network.
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 5:58 pm)L469 YVK wrote As soon as no social distancing allows, I can see a big streamlining excercise on the Northumbria network.
I dread to think
Kind Regards
Tez
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 5:33 pm)Micheal Aaron wrote I don't think we will see anything like that till at least September

Do you have any sources to back this up or is it purely speculation on your part? I can't see why full timetables wouldn't resume in June (if they're going to at all) when lockdown (hopefully) comes to end, as there will be a re-emerging market for bus travel.

GNE have already returned to more-or-less pre-COVID levels - as far as I can tell, the only benefit to Arriva waiting longer is that it avoids driver/vehicle shortages. Having said all that, it might be possible that these new reduced frequencies are here to stay. We saw GNE make significant and seemingly permanent cost-cutting service revisions early on in the pandemic (reduced frequencies being a primary part of this), perhaps ANE are doing the same, as we look forward to a potentially reduced demand for bus-travel in the long-term
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 6:16 pm)peter wrote Do you have any sources to back this up or is it purely speculation on your part? I can't see why full timetables wouldn't resume in June (if they're going to at all) when lockdown (hopefully) comes to end, as there will be a re-emerging market for bus travel.

GNE have already returned to more-or-less pre-COVID levels - as far as I can tell, the only benefit to Arriva waiting longer is that it avoids driver/vehicle shortages. Having said all that, it might be possible that these new reduced frequencies are here to stay. We saw GNE make significant and seemingly permanent cost-cutting service revisions early on in the pandemic (reduced frequencies being a primary part of this), perhaps ANE are doing the same, as we look forward to a potentially reduced demand for bus-travel in the long-term

My opinion is anything that hasn't been put back 100% by now, is unlikely to be.

CBSSG ends when social distancing ends - so the financial safety net will be removed. Operators will look to rebase against the demand levels that exist at that time - I suspect, only lifting frequencies as demand creeps up.
I read somewhere that passenger levels in North East are still only around 60% of normal, which is a worry.
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 6:16 pm)peter wrote Do you have any sources to back this up or is it purely speculation on your part? I can't see why full timetables wouldn't resume in June (if they're going to at all) when lockdown (hopefully) comes to end, as there will be a re-emerging market for bus travel.

GNE have already returned to more-or-less pre-COVID levels - as far as I can tell, the only benefit to Arriva waiting longer is that it avoids driver/vehicle shortages. Having said all that, it might be possible that these new reduced frequencies are here to stay. We saw GNE make significant and seemingly permanent cost-cutting service revisions early on in the pandemic (reduced frequencies being a primary part of this), perhaps ANE are doing the same, as we look forward to a potentially reduced demand for bus-travel in the long-term
Arriva have always in the past (apart from 2020) done major timetable changes in the September when kids go back to school then do it in March
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 5:58 pm)L469 YVK wrote As soon as no social distancing allows, I can see a big streamlining excercise on the Northumbria network.

Would this include the introduction of a fantasy X19 and the cutting of portions of their most profitable routes?  Angel
RE: Arriva North East: Upcoming Service Changes
"when lockdown (hopefully) comes to end, as there will be a re-emerging market for bus travel."

The thing is, lots of people have got used to making alternative arrangements.
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 6:52 pm)RobinHood wrote My opinion is anything that hasn't been put back 100% by now, is unlikely to be.

CBSSG ends when social distancing ends - so the financial safety net will be removed. Operators will look to rebase against the demand levels that exist at that time - I suspect, only lifting frequencies as demand creeps up.
I read somewhere that passenger levels in North East are still only around 60% of normal, which is a worry.
I've always been surprised the Durham to Newcastle portion of the x12 has kept going but I had an upper deck into Newcastle all to myself on Monday morning and there were never more than 10 of us on a pulsar, heading back to Durham, at lunchtime. Much quieter than both the 21 and x21.
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 10:06 pm)BusLoverMum wrote I've always been surprised the Durham to Newcastle portion of the x12 has kept going but I had an upper deck into Newcastle all to myself on Monday morning and there were never more than 10 of us on a pulsar, heading back to Durham, at lunchtime. Much quieter than both the 21 and x21.

The X12 has always confused me, it only really makes sense to use if you're just travelling to Newcastle City Centre, or onto Northumberland using Arriva's regionwide ticket. At which point I'd probably just spend the bit extra and get an Explorer to use the X21!

Or, you have a concessionary ticket and it turns up first... I don't think on any of my journeys on the X12 did I ever see someone else scan a proper ticket, let alone buy one!

The only times I've actually used the X12 (and not just because I was bored and was having a play) is when I already had a Durham District ticket and couldn't be arsed to buy a GNE ticket to get the X21 up, and just got a lift from Gateshead!
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 9:55 pm)BusLoverMum wrote "when lockdown (hopefully) comes to end, as there will be a re-emerging market for bus travel."

The thing is, lots of people have got used to making alternative arrangements.

This is very true...was trying to be optimistic with that comment! I suppose the ending of lockdown is the time to make sure services and vehicles are as nice as they've ever been, in order to try and draw passengers back! While this is something we've seen GNE do, I can't see Arriva doing the same. As I said, it seems likely Arriva are going to keep some of their previously more frequent services less so, due to the likely reduced demand for bus travel - in fairness they're meeting the reduced demand and cost-cutting on vehicles and drivers alike.

I suppose GNE are taking a more pro-active approach to try and combat the impacts of COVID-19, whereas it seems more likely that Arriva will just be accepting those impacts and scaling back their operations to reflect that. While Arriva's option might end up being the more profitable, I do wish GNE luck, time will tell as to whether the demand returns, and indeed it might even with ANE in time, but it will be interesting to see how the short-term response post-COVID influences the long-term response
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 10:36 pm)peter wrote This is very true...was trying to be optimistic with that comment! I suppose the ending of lockdown is the time to make sure services and vehicles are as nice as they've ever been, in order to try and draw passengers back! While this is something we've seen GNE do, I can't see Arriva doing the same. As I said, it seems likely Arriva are going to keep some of their previously more frequent services less so, due to the likely reduced demand for bus travel - in fairness they're meeting the reduced demand and cost-cutting on vehicles and drivers alike.

I suppose GNE are taking a more pro-active approach to try and combat the impacts of COVID-19, whereas it seems more likely that Arriva will just be accepting those impacts and scaling back their operations to reflect that. While Arriva's option might end up being the more profitable, I do wish GNE luck, time will tell as to whether the demand returns, and indeed it might even with ANE in time, but it will be interesting to see how the short-term response post-COVID influences the long-term response

I think, if they wanted to, GNE could also use this as an opportunity to start to intrude on Arriva's territory. They were clearly already planning on doing it to some extent with the 21 extension to Brandon.
Passenger numbers on the X21 from Bishop to West seem to be getting stronger (and from my experience are way better than they were pre-covid), and it doesn't seem to just be concessionary travellers either
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 6:58 pm)Micheal Aaron wrote Arriva have always in the past (apart from 2020) done major timetable changes in the September when kids go back to school then do it in March
As you point out, this September change has taken place in the past, apart from the COVID-affected 2020. So it wouldn't be too unreasonable for the changes to occur earlier this year in-line with the complete easing of lockdown in the COVID-affected 2021. However as has been said, it's probably noteworthy that changes haven't been made in the May easing of lockdown, so like you say perhaps we will be returning to the traditional September-time changes.

(19 May 2021, 10:42 pm)streetdeckfan wrote I think, if they wanted to, GNE could also use this as an opportunity to start to intrude on Arriva's territory. They were clearly already planning on doing it to some extent with the 21 extension to Brandon.
Passenger numbers on the X21 from Bishop to West seem to be getting stronger (and from my experience are way better than they were pre-covid), and it doesn't seem to just be concessionary travellers either

It certainly would be interesting to see GNE attempt to strengthen their position in Durham. I definitely think increasing the frequency to Bishop Auckland with the 6 now reduced to every 15 minutes could be a good move. While I think the East Durham 22-24 group and Coxhoe 56-58/X12 group would be hard to compete with (and Darlington and the 7 would be quite a challenge), the 43/48/49/X46 could easily be competed against. A nice comparatively newer GNE bus versus an ageing ALX400 or Optare Solo - there would definitely be some appeal there. There's also potential for competition with the 64 now GNE have an increased presence in the Arnison Centre.
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 10:43 pm)peter wrote As you point out, this September change has taken place in the past, apart from the COVID-affected 2020. So it wouldn't be too unreasonable for the changes to occur earlier this year in-line with the complete easing of lockdown in the COVID-affected 2021. However as has been said, it's probably noteworthy that changes haven't been made in the May easing of lockdown, so like you say perhaps we will be returning to the traditional September-time changes.


It certainly would be interesting to see GNE attempt to strengthen their position in Durham. I definitely think increasing the frequency to Bishop Auckland with the 6 now reduced to every 15 minutes could be a good move. While I think the East Durham 22-24 group and Coxhoe 56-58/X12 group would be hard to compete with (and Darlington and the 7 would be quite a challenge), the 43/48/49/X46 could easily be competed against. A nice comparatively newer GNE bus versus an ageing ALX400 or Optare Solo - there would definitely be some appeal there. There's also potential for competition with the 64 now GNE have an increased presence in the Arnison Centre.

I definitely think GNE could take a stab at the X46, back when they had the Crook outstation they did run a couple services on the mornings and evenings, and they were very rarely empty from my experience. I for one would wait for the GNE service than be tortured on an ALX400!

I still think a Durham to Bishop service via Crook would be a good idea, it'd be interesting to see what services people from the likes of Crook connect to at Durham.
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 7:07 pm)mb134 wrote Would this include the introduction of a fantasy X19 and the cutting of portions of their most profitable routes?  Angel
Well, if they wanted to compete against ABTR then that service would be sensible.

If you look back in the Bygone Era (search X31, X32, X33 circa 1997), in a nutshell give or take it was a 15 minute frequency with half hourly via Bedlington Station and half hourly via Guide Post. Only difference this time would be the Hartlands going half hourly with Nedderton also being served half hourly.
RE: Arriva North East: Upcoming Service Changes
(20 May 2021, 5:15 am)L469 YVK wrote Well, if they wanted to compete against ABTR then that service would be sensible.

If you look back in the Bygone Era (search X31, X32, X33 circa 1997), in a nutshell give or take it was a 15 minute frequency with half hourly via Bedlington Station and half hourly via Guide Post. Only difference this time would be the Hartlands going half hourly with Nedderton also being served half hourly.

No it wasn't, the X31 and X32 were both every 30 minutes both by Bedlington Station (every 15 minutes) and the X33 was every 30 minutes (the current X22).
 
The X32 becoming what is now the X21 and the X31 in Ashington being replaced by the X20. Then at a later date the X21/X22 were flipped between Bedlington and Newcastle. 

Also are there many services that aren't back to normal timetable now? I know someone said awhile back the X21/X22 was because of long Covid and driver shortages (not sure how true). There also seems to be a lack of buses to be able return things back to normal unless we have another massive bus shuffle since the Pulsars are at Blyth on the X7/X8/X9 (supposed to be 1/2)
RE: Arriva North East: Upcoming Service Changes
(20 May 2021, 6:37 am)Storx wrote No it wasn't, the X31 and X32 were both every 30 minutes both by Bedlington Station (every 15 minutes) and the X33 was every 30 minutes (the current X22).
That didn't come till later


1990's
- X31 every 30 mins via Bedlington Station
- X32/X33 every 30 mins via Guide Post

Early 2000's
- X31 every 20 mins via Bedlington Station
- X32/X33 every 30 mins (or 2x bus ph) via Guide Post (1x hourly via Nedderton)

Mid 2000's
- "The Express" (As you mentioned)

2010:
- X21 every 20 mins via Bedlington Station
- X22 every 20 mins via Guide Post

2012:
- X21/X22 swapped between Bedlington and Newcastle with common stopping point in Bedlington.
RE: Arriva North East: Upcoming Service Changes
(19 May 2021, 10:43 pm)peter wrote As you point out, this September change has taken place in the past, apart from the COVID-affected 2020. So it wouldn't be too unreasonable for the changes to occur earlier this year in-line with the complete easing of lockdown in the COVID-affected 2021. However as has been said, it's probably noteworthy that changes haven't been made in the May easing of lockdown, so like you say perhaps we will be returning to the traditional September-time changes.


It certainly would be interesting to see GNE attempt to strengthen their position in Durham. I definitely think increasing the frequency to Bishop Auckland with the 6 now reduced to every 15 minutes could be a good move. While I think the East Durham 22-24 group and Coxhoe 56-58/X12 group would be hard to compete with (and Darlington and the 7 would be quite a challenge), the 43/48/49/X46 could easily be competed against. A nice comparatively newer GNE bus versus an ageing ALX400 or Optare Solo - there would definitely be some appeal there. There's also potential for competition with the 64 now GNE have an increased presence in the Arnison Centre.

I think only an operator consumed by madness would start competing services at this time.

Operating costs are higher than they were (extra cleaning etc) and passenger numbers can't be more than about 65% of pre covid. 

PLUS the National Bus Strategy is all about removing "over bussing" (i.e competing services, excessively high frequencies to protect market share) either through Partnership or Franchising. it appears that Local Authorities will have the final say on bus network design.
RE: Arriva North East: Upcoming Service Changes
(22 May 2021, 9:19 am)busmanT wrote I think only an operator consumed by madness would start competing services at this time.

Operating costs are higher than they were (extra cleaning etc) and passenger numbers can't be more than about 65% of pre covid. 

PLUS the National Bus Strategy is all about removing "over bussing" (i.e competing services, excessively high frequencies to protect market share) either through Partnership or Franchising. it appears that Local Authorities will have the final say on bus network design.

While I agree that starting competition now is unlikely, (ANE's current reduced frequencies are clearly so for a reason), it's apparent that GNE have considered extending their territory in Durham with that potential extension to Brandon (which I think was squashed due to concerns about operational logistics during the pandemic). However, I still maintain it would be interesting to see GNE stretch their wings in the Durham area and to see how Arriva would respond. 

I often feel as though Arriva are quite complacent, and a bit of healthy competition would no doubt kick their arse into gear. The prime example I can think of is the OK1. GNE introduced the OK1 between Crook and Darlington when at the time Arriva operated a half hourly frequency between Crook and Darlington on service 1. All of a sudden after the introduction of the OK1, Arriva introduced the X1 between Crook and Darlington, a quicker service providing a combined 15 minute frequency between those two destinations. Now obviously we know the OK1 ended up being withdrawn, and while Arriva's frequency to Crook did end up being reduced back down to half hourly, the frequency between Darlington and Bishop Auckland remained and still remains at 15 minutes. I doubt that the X1 would have been introduced if it weren't for the OK1 and so while the competing operator failed, it generated a benefit for passengers in the long-term. Similarly before the OK1 was withdrawn it was also extended to Middlesbrough, which saw Arriva respond by increasing their frequency from every 20 minutes to every 15 minutes through the new X67 - a service which still exists today, despite the removal of the OK1. Overall my point is that were GNE to trial some additional services within Durham, even if they didn't end up being successful it might 'encourage' ANE to up their game a bit, providing a benefit for passengers in the long run.
RE: Arriva North East: Upcoming Service Changes
(22 May 2021, 1:19 pm)peter wrote While I agree that starting competition now is unlikely, (ANE's current reduced frequencies are clearly so for a reason), it's apparent that GNE have considered extending their territory in Durham with that potential extension to Brandon (which I think was squashed due to concerns about operational logistics during the pandemic). However, I still maintain it would be interesting to see GNE stretch their wings in the Durham area and to see how Arriva would respond. 

I often feel as though Arriva are quite complacent, and a bit of healthy competition would no doubt kick their arse into gear. The prime example I can think of is the OK1. GNE introduced the OK1 between Crook and Darlington when at the time Arriva operated a half hourly frequency between Crook and Darlington on service 1. All of a sudden after the introduction of the OK1, Arriva introduced the X1 between Crook and Darlington, a quicker service providing a combined 15 minute frequency between those two destinations. Now obviously we know the OK1 ended up being withdrawn, and while Arriva's frequency to Crook did end up being reduced back down to half hourly, the frequency between Darlington and Bishop Auckland remained and still remains at 15 minutes. I doubt that the X1 would have been introduced if it weren't for the OK1 and so while the competing operator failed, it generated a benefit for passengers in the long-term. Similarly before the OK1 was withdrawn it was also extended to Middlesbrough, which saw Arriva respond by increasing their frequency from every 20 minutes to every 15 minutes through the new X67 - a service which still exists today, despite the removal of the OK1. Overall my point is that were GNE to trial some additional services within Durham, even if they didn't end up being successful it might 'encourage' ANE to up their game a bit, providing a benefit for passengers in the long run.
OK1 went in summertime 2013, X66 didn't go MAX until December 2014 with the X67 being introduced in October 2015.

Do agree about the competition forcing Arriva to act accordingly, to some extents I wish the same could happen again in some instances to hopefully improve Arriva's offering. On the flip side of the coin, GNE seem to lose out on some corridors against Arriva such as Hartlepool with the 55 being curtailed at Peterlee although on the plus side at least, having the 55 run hourly looping via Station Town & Hutton Henry is better than the previous 206 running on a rather sporadic timetable.
RE: Arriva North East: Upcoming Service Changes
(22 May 2021, 1:19 pm)peter wrote While I agree that starting competition now is unlikely, (ANE's current reduced frequencies are clearly so for a reason), it's apparent that GNE have considered extending their territory in Durham with that potential extension to Brandon (which I think was squashed due to concerns about operational logistics during the pandemic). However, I still maintain it would be interesting to see GNE stretch their wings in the Durham area and to see how Arriva would respond. 

I often feel as though Arriva are quite complacent, and a bit of healthy competition would no doubt kick their arse into gear. The prime example I can think of is the OK1. GNE introduced the OK1 between Crook and Darlington when at the time Arriva operated a half hourly frequency between Crook and Darlington on service 1. All of a sudden after the introduction of the OK1, Arriva introduced the X1 between Crook and Darlington, a quicker service providing a combined 15 minute frequency between those two destinations. Now obviously we know the OK1 ended up being withdrawn, and while Arriva's frequency to Crook did end up being reduced back down to half hourly, the frequency between Darlington and Bishop Auckland remained and still remains at 15 minutes. I doubt that the X1 would have been introduced if it weren't for the OK1 and so while the competing operator failed, it generated a benefit for passengers in the long-term. Similarly before the OK1 was withdrawn it was also extended to Middlesbrough, which saw Arriva respond by increasing their frequency from every 20 minutes to every 15 minutes through the new X67 - a service which still exists today, despite the removal of the OK1. Overall my point is that were GNE to trial some additional services within Durham, even if they didn't end up being successful it might 'encourage' ANE to up their game a bit, providing a benefit for passengers in the long run.

I know what your trying to do here but it won't work like that all. We'll have the North Tyneside / SE Northumberland bus wars all over again. Personally if I was Arriva and GNE attempted to try and attack me in my territory then my first point of call would be to be to go for their corridors again, Peterlee would be my first target especially now the X6/X7 is down to hourly then I'd be looking at taking on the 20 and 21 with services extended to Sunderland from Brandon or buses via Leamside, Great Lumley and Gilesgate direct to Newcastle or whatever. GNE's network isn't all that great North of Durham either unless you happen to live on the 21/X21 corridor.
RE: Arriva North East: Upcoming Service Changes
(22 May 2021, 7:10 pm)Storx wrote I know what your trying to do here but it won't work like that all. We'll have the North Tyneside / SE Northumberland bus wars all over again. Personally if I was Arriva and GNE attempted to try and attack me in my territory then my first point of call would be to be to go for their corridors again, Peterlee would be my first target especially now the X6/X7 is down to hourly then I'd be looking at taking on the 20 and 21 with services extended to Sunderland from Brandon or buses via Leamside, Great Lumley and Gilesgate direct to Newcastle or whatever. GNE's network isn't all that great North of Durham either unless you happen to live on the 21/X21 corridor.
Arriva don't have the resource to handle competition like what they did 10-15 year back.

Arriva until DB put some serious investment into the business are a shadow of what they were. 

Where will the extra buses & drivers come from to fight GNE off? Arriva need serious investment particularly for Northumbria before they start going back into bus wars.

To put it in a nutshell, Arriva need:
- 10x new vehicles for the 308
- 14x new vehicles for the X7/X8/X9
- 13x new vehicles for the X10/X11
- 6x new vehicles for X93 (B9s ending up on X14/X20)
- 13x or 14x new vehicles for X15, X18 and either X14 or X20
RE: Arriva North East: Upcoming Service Changes
(22 May 2021, 8:37 pm)L469 YVK wrote Arriva don't have the resource to handle competition like what they did 10-15 year back.

Arriva until DB put some serious investment into the business are a shadow of what they were. 

Where will the extra buses & drivers come from to fight GNE off? Arriva need serious investment particularly for Northumbria before they start going back into bus wars.

To put it in a nutshell, Arriva need:
- 10x new vehicles for the 308
- 14x new vehicles for the X7/X8/X9
- 13x new vehicles for the X10/X11
- 6x new vehicles for X93 (B9s ending up on X14/X20)
- 13x or 14x new vehicles for X15, X18 and either X14 or X20
How about some investment South of the Tyne?!

The thing we could really do with is some new single deckers somewhere within the North East to see off the Omni's at Darlington & Ashington.

A order of deckers for the X15/X18 and maybe X14/X20 would be close enough to see off the B7TLs in the fleet.

Seem as everyone forgets, the last new buses for Arriva North East was the 67 plate Lites at Darlington (delivered in 2018)
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Arriva North East: Upcoming Service Changes
(22 May 2021, 9:16 pm)Jimmi wrote How about some investment South of the Tyne?!

The thing we could really do with is some new single deckers somewhere within the North East to see off the Omni's at Darlington & Ashington.

A order of deckers for the X15/X18 and maybe X14/X20 would be close enough to see off the B7TLs in the fleet.

Seem as everyone forgets, the last new buses for Arriva North East was the 67 plate Lites at Darlington (delivered in 2018)



Any investment that is made is likely to be made in Tyneside for the impending Clean Air Zone.

Resultant re-allocations could still result in the disposal of the elderly Scania OmniCity at Darlington - could the MAX specification VDL Gemini not be a good fit for the X66 and X67? I don’t profess to use these services very often, but pre-Covid I’ve been on a few very busy single-decks...


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RE: Arriva North East: Upcoming Service Changes
(22 May 2021, 9:20 pm)Dan wrote Any investment that is made is likely to be made in Tyneside for the impending Clean Air Zone.

Resultant re-allocations could still result in the disposal of the elderly Scania OmniCity at Darlington - could the MAX specification VDL Gemini not be a good fit for the X66 and X67? I don’t profess to use these services very often, but pre-Covid I’ve been on a few very busy single-decks...


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You use Arriva services even though you work for Go North East?
RE: Arriva North East: Upcoming Service Changes
(22 May 2021, 9:25 pm)OrangeArrow49 wrote You use Arriva services even though you work for Go North East?
I'm sure thousands of Tesco employees do their shopping in Sainsbury's and Asda etc.

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