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Go North East: Major Service Changes July 2022

Go North East: Major Service Changes July 2022

RE: Go North East: Major Service Changes July 2022
(26 May 2022, 6:39 am)cbma06 wrote I wonder if these proposed changes are really down to short of drivers and short of vehicles due to spare parts hard to get in the pipeline and less of daily cancellations, and when the government hand outs finishes in October and the income haven’t changed, maybe a lot more bus changes will start at the end of the year.


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Combination of staff availability and life expired vehicles/no replacement vehicles imo. Coupled with financial pressures to reduce costs. 

But the official line is passenger numbers and that's cannon fodder for paying passengers, tax payers and political voices.
'Illegitimis non carborundum'
RE: Go North East: Major Service Changes July 2022
(26 May 2022, 7:30 am)Andreos1 wrote Combination of staff availability and life expired vehicles/no replacement vehicles imo. Coupled with financial pressures to reduce costs. 

But the official line is passenger numbers and that's cannon fodder for paying passengers, tax payers and political voices.
Surely, it's pressure from Go Ahead Group - you only need to read their recent new "Business Strategy", point 1 second bullet:

New strategy: “The Next Billion Journeys”:
Three strategic priorities have been identified, aimed at delivering profitable and sustainable growth in existing and new markets:

  1. Performance improvement
    • Enhance the basics by focusing on operational excellence, particularly through performance management, standardisation of processes and digitalisation
    • Turnaround underperforming operating companies
    • Reduce the zero-emission breakeven point to accelerate fleet decarbonisation

Go Ahead Next Billion Journeys

Looking at the publicly available annual Go North East accounts it was clearly an underperforming company pre covid.   

Have you noticed that now the big government bailouts have stopped, the repainting of buses has slowed to a trickle?
RE: Go North East: Major Service Changes July 2022
(26 May 2022, 7:59 am)busmanT wrote Surely, it's pressure from Go Ahead Group - you only need to read their recent new "Business Strategy", point 1 second bullet:

New strategy: “The Next Billion Journeys”:
Three strategic priorities have been identified, aimed at delivering profitable and sustainable growth in existing and new markets:

  1. Performance improvement
    • Enhance the basics by focusing on operational excellence, particularly through performance management, standardisation of processes and digitalisation
    • Turnaround underperforming operating companies
    • Reduce the zero-emission breakeven point to accelerate fleet decarbonisation

Go Ahead Next Billion Journeys

Looking at the publicly available annual Go North East accounts it was clearly an underperforming company pre covid.   

Have you noticed that now the big government bailouts have stopped, the repainting of buses has slowed to a trickle?
But, but covid and changing passenger habits... Big Grin

I agree with you about the division underperforming prior to covid. I think shareholder reports in the past tended to have something about roadworks and blaming them for poor performance.

I've been pushing ownership and responsibility at work for those who report to me.
Maybe the same mentality needs encouraging elsewhere.
Finger pointing and lack of self reflection within a business, team or department is too easy.

But, as MG says here: https://www.economist.com/britain/2022/0...in-britain
We've only seen a 15-20% drop locally. Which apparently is less than the decline nationally.

“A lot of people here are still having to go into work,”


Something doesn't add up. I thought Covid had a massive impact? I thought these changes were due to the huge numbers of people not travelling and the operator not being able to turn a profit as a result? Those 15/20% must live on the more popular routes.
'Illegitimis non carborundum'
RE: Go North East: Major Service Changes July 2022
This Commercial Assistant they are advertising for is going to be busy reprogramming all those NSAs...

https://www.gonortheast.co.uk/commercial-assistant

Though this intro is more proof of the utterly tone deaf external PR (and you'd assume leadership) at GNE
'This is a great opportunity to join the team responsible for the company’s routes, contracts, fares and ticketing, scheduling and marketing at a pivotal time as we emerge from the effects of the Covid pandemic.'
Wistfully stuck in the 90s
RE: Go North East: Major Service Changes July 2022
(26 May 2022, 8:14 am)Ambassador wrote This Commercial Assistant they are advertising for is going to be busy reprogramming all those NSAs...

https://www.gonortheast.co.uk/commercial-assistant

Though this intro is more proof of the utterly tone deaf external PR (and you'd assume leadership) at GNE
'This is a great opportunity to join the team responsible for the company’s routes, contracts, fares and ticketing, scheduling and marketing at a pivotal time as we emerge from the effects of the Covid pandemic.'
Someone shared that with me a week or two ago after it appeared on social media. Round about the time they were announcing the cuts. 

I'd imagine the fanboys and girls would be all over that job. 
Meanwhile those in the real world look at it and wonder who is writing and signing these things off. Seemingly oblivious and blind to what that very team is doing to communities, passengers and tax payers...
'Illegitimis non carborundum'
RE: Go North East: Major Service Changes July 2022
(26 May 2022, 8:14 am)Ambassador wrote This Commercial Assistant they are advertising for is going to be busy reprogramming all those NSAs...

https://www.gonortheast.co.uk/commercial-assistant

Though this intro is more proof of the utterly tone deaf external PR (and you'd assume leadership) at GNE
'This is a great opportunity to join the team responsible for the company’s routes, contracts, fares and ticketing, scheduling and marketing at a pivotal time as we emerge from the effects of the Covid pandemic.'
Maybe they need a new mind for the 6th set of major changes coming in Sept probs
RE: Go North East: Major Service Changes July 2022
(26 May 2022, 9:51 am)DeltaMan wrote So.......GNE shouldn't advertise for jobs that need filling?

*woosh*
'Illegitimis non carborundum'
RE: Go North East: Major Service Changes July 2022
(26 May 2022, 10:15 am)DeltaMan wrote You could always apply for the role

I think he's blacklisted.

And if he isn't, he should be. Harassing poor little innocent bus companies in the way that he does.
RE: Go North East: Major Service Changes July 2022
(26 May 2022, 10:15 am)DeltaMan wrote You could always apply for the role

So could you.

(26 May 2022, 10:18 am)MurdnunoC wrote I think he's blacklisted.

And if he isn't, he should be. Harassing poor little innocent bus companies in the way that he does.

They won't even let me on their buses now.

Big warning signs by the drivers door for daring to harass and criticise.
'Illegitimis non carborundum'
RE: Go North East: Major Service Changes July 2022
On another note, I think the southern section of the 25 is definitely going to another transport provider in the not too distant future.

I notice the Voyager Bus and Coach Hire Company are operating the route again today, and have been quite a lot recently.
RE: Go North East: Major Service Changes July 2022
I've heard a wisper that no matter what to customers say the 25 is going and the 1 IS NOW NOT going to be extended to wreckenton! You heard it here first
RE: Go North East: Major Service Changes July 2022
(26 May 2022, 9:51 am)DeltaMan wrote So.......GNE shouldn't advertise for jobs that need filling?

I don't think anyone is saying that - the comment was more on the wording of the recruitment piece. It's absolutely tone deaf to what they're doing commercially which is obliterating a network and cutting off communities.

Re Voyager: since they are just glorified spares and tend to be on service routes more than anything - what exactly was the point of that rebranding excercise? Even to the point of a seperate driver uniform. Seems needless
Wistfully stuck in the 90s
RE: Go North East: Major Service Changes July 2022
(26 May 2022, 11:09 am)Ambassador wrote I don't think anyone is saying that - the comment was more on the wording of the recruitment piece. It's absolutely tone deaf to what they're doing commercially which is obliterating a network and cutting off communities.

Re Voyager: since they are just glorified spares and tend to be on service routes more than anything - what exactly was the point of that rebranding excercise? Even to the point of a seperate driver uniform. Seems needless
Decisions like major network changes are made by senior management teams in bus companies though and certainly not by folk programming ticket machines or destination blinds. So I don't see the problem
RE: Go North East: Major Service Changes July 2022
(26 May 2022, 11:17 am)DeltaMan wrote Decisions like major network changes are made by senior management teams in bus companies though and certainly not by folk programming ticket machines or destination blinds. So I don't see the problem

Will their be any routes to programme if the senior management get their way?
RE: Go North East: Major Service Changes July 2022
(26 May 2022, 11:40 am)Rob44 wrote Will their be any routes to programme if the senior management get their way?
Of course there will - if senior management’s plan works, GNE will still be running the routes but with a local authority subsidy

(26 May 2022, 11:40 am)Rob44 wrote Will their be any routes to programme if the senior management get their way?
Of course there will - if senior management’s plan works, GNE will still be running the routes but with a local authority subsidy
RE: Go North East: Major Service Changes July 2022
Has anyone seen anything by way of an 'offline' consultation?

I've been out again today and I haven't seen any posters or leaflets either on board the buses or at bus stations.
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RE: Go North East: Major Service Changes July 2022
(27 May 2022, 3:55 pm)Adrian wrote Has anyone seen anything by way of an 'offline' consultation?

I've been out again today and I haven't seen any posters or leaflets either on board the buses or at bus stations.
Ive been half expecting a fella, some leaflets and a pasting table to be outside of Park Lane like in days gone by. 
Not seen him this time.
'Illegitimis non carborundum'
RE: Go North East: Major Service Changes July 2022
Hopefully we find out the final changes in a few weeks, hopefully around 1 month before the changes go into affect fully.


Wonder how much GNE will listen and change their mind.


Hopefully they'll do this again in September when they change a whole load of services. and Repaint 100 buses *again*
RE: Go North East: Major Service Changes July 2022
(27 May 2022, 7:44 pm)Unber43 wrote Hopefully we find out the final changes in a few weeks, hopefully around 1 month before the changes go into affect fully.


Wonder how much GNE will listen and change their mind.


Hopefully they'll do this again in September when they change a whole load of services. and Repaint 100 buses *again*

It's not a consultation, a consultation proposes changes which have reasons behind it. They won't change anything and if they do they never planned to do it in the first place so it's backwards PR. 'GNE looks after passengers after not cutting as many services,' sort of dirty tactic.

You're naive if you think GNE care about any feedback on most of it, asking someone in Portobello whether they agree they will have no bus service soon is like asking a vegetarian what they think of a new butcher shop opening up - an absolute waste of time.

The only reason it's there is when the cuts happen they can push the buck to the council for anything that does get cut because they wouldn't support them as nothing is ever GNE's fault. It's no surprise Nexus and the councils have been very quiet about it and I hope they get a backbone and fight back and throw the bad PR back to where it should be.
Site Administrator
Go North East: Major Service Changes July 2022
(27 May 2022, 8:18 pm)Storx wrote It's not a consultation, a consultation proposes changes which have reasons behind it. They won't change anything and if they do they never planned to do it in the first place so it's backwards PR. 'GNE looks after passengers after not cutting as many services,' sort of dirty tactic.

You're naive if you think GNE care about any feedback on most of it, asking someone in Portobello whether they agree they will have no bus service soon is like asking a vegetarian what they think of a new butcher shop opening up - an absolute waste of time.

The only reason it's there is when the cuts happen they can push the buck to the council for anything that does get cut because they wouldn't support them as nothing is ever GNE's fault. It's no surprise Nexus and the councils have been very quiet about it and I hope they get a backbone and fight back and throw the bad PR back to where it should be.


You’re deluded if you truly believe there hasn’t been extensive discussions between Go North East and the local authorities about these proposed changes.

The reason they are keeping quiet is because they cannot yet ascertain what kind of service provision will be maintained - what can be captured within their budget and if they need to make some savings on their existing contracted bus network to pay for something else.

I’d hazard a guess that the local authorities are not too disheartened by the fact they finally have an opportunity to review poor-performing contracted bus services which carry very few passengers, which offers very little value to taxpayers.

I’m looking forward to you making these same comments about Arriva and Stagecoach when their cuts come later this year.


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RE: Go North East: Major Service Changes July 2022
(27 May 2022, 8:27 pm)Dan wrote I’m looking forward to you making these same comments about Arriva and Stagecoach when their cuts come later this year.


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Would Arriva have not made these cuts by now especially to the likes of the 51/51A/57/57A? 

Yeah, I reckon the X8 will end up going but would likely be replaced by a revised 43 (or sub-service such as a 42 or 43A) and a 20 minute X7 service. In fact, I doubt there'd be an overall PVR decrease.
RE: Go North East: Major Service Changes July 2022
(27 May 2022, 8:27 pm)Dan wrote You’re deluded if you truly believe there hasn’t been extensive discussions between Go North East and the local authorities about these proposed changes.

The reason they are keeping quiet is because they cannot yet ascertain what kind of service provision will be maintained - what can be captured within their budget and if they need to make some savings on their existing contracted bus network to pay for something else.

I’d hazard a guess that the local authorities are not too disheartened by the fact they finally have an opportunity to review poor-performing contracted bus services which carry very few passengers, which offers very little value to taxpayers.

I’m looking forward to you making these same comments about Arriva and Stagecoach when their cuts come later this year.


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I never said there wasn't any discussion between GNE and the LA's

But why do the public need to know yet? Surely the right thing would be to wait what can be saved by the local authority before releasing a list of services that 'might' be saved. It doesn't help someone in Ouston travelling to Newcastle that they 'might' have a service but we don't know yet. It does however cause potential fear of someone who doesn't have an alternative.

By all means consult on stuff like the X45/X46 changes etc there's nothing wrong there.

It's just putting pressure on Nexus / DCC to do something and if they don't then your taking half the blame as we publically said that it's upto you hence the comments on the bad PR should be going to the right party.
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Go North East: Major Service Changes July 2022
(27 May 2022, 8:52 pm)Ambassador wrote Local authority thrilled to get to spend even more money they don’t have.

Keep on drinking the kool aid Dan.


I’ll keep drinking the kool aid as long as folk twist my words, Ambassador..! That was not what I said at all.


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Go North East: Major Service Changes July 2022
(27 May 2022, 8:49 pm)L469 YVK wrote Would Arriva have not made these cuts by now especially to the likes of the 51/51A/57/57A? 

Yeah, I reckon the X8 will end up going but would likely be replaced by a revised 43 (or sub-service such as a 42 or 43A) and a 20 minute X7 service. In fact, I doubt there'd be an overall PVR decrease.


If the changes haven’t come yet, that tends to suggest that Arriva and Stagecoach are holding out until BRG ends before they make their changes - but as I have said elsewhere, a recurring theme across the North East is that temporary changes become permanent… There have been very few exceptions to that rule over the last 12 months or so.


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RE: Go North East: Major Service Changes July 2022
(27 May 2022, 8:49 pm)L469 YVK wrote Would Arriva have not made these cuts by now especially to the likes of the 51/51A/57/57A? 

Yeah, I reckon the X8 will end up going but would likely be replaced by a revised 43 (or sub-service such as a 42 or 43A) and a 20 minute X7 service. In fact, I doubt there'd be an overall PVR decrease.

It'll be Arriva Durham County where the cuts will be rather than Northumbria. There's some piss poor routes down there with the 56/57/57a, 62 (Durham), some of the Darlington locals, 3 (Redcar), 81 (Redcar), the Stokesley / Great Ayton services just to pick a few.

The 51/51A is already paid by Nexus and always has been if I'm right.
RE: Go North East: Major Service Changes July 2022
(27 May 2022, 9:21 pm)Storx wrote It'll be Arriva Durham County where the cuts will be rather than Northumbria. There's some piss poor routes down there with the 56/57/57a, 62 (Durham), some of the Darlington locals, 3 (Redcar), 81 (Redcar), the Stokesley / Great Ayton services just to pick a few.

The 51/51A is already paid by Nexus and always has been if I'm right.
If Arriva withdrew the 57/57a, then Cassop, Quarrington Hill and Kelloe would all be left without a bus service. 

If they withdrew the 56, then Coundon would only have a bus service to Bishop Auckland town centre on an evening, and Cornforth would be left with only 5 buses a day on a weekday and none at all on a Saturday.

Despite Arriva's mediocrity, I'd argue that it's better for places to have an unreliable bus service than barely any or none at all.
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RE: Go North East: Major Service Changes July 2022
(27 May 2022, 9:41 pm)wibblejunior wrote If Arriva withdrew the 57/57a, then Cassop, Quarrington Hill and Kelloe would all be left without a bus service. 

If they withdrew the 56, then Coundon would only have a bus service to Bishop Auckland town centre on an evening, and Cornforth would be left with only 5 buses a day on a weekday and none at all on a Saturday.

Despite Arriva's mediocrity, I'd argue that it's better for places to have an unreliable bus service than barely any or none at all.

Aye no arguments there mind, was just in relation if there's similar cuts to what GNE have done they're just the ones that are likely to be on the chop rather than Northumbria services. They're just routes that they've seem to forgot about bar endless minor changes.

I'm guessing there'd something there though, whether that's done by Arriva or subsidised then who knows. Stokesley wouldn't have a service either there but the 28/28A have been getting cut back and back for years now, I'm not sure they'd make much money really (sadly).

I could imagine Hartlepool could be ugly in general as it's become Stagecoach's dumping ground of old buses no-one else wants and a low cost unit at the same time.