RE: Go North East: Service Suggestions v2
(22 Aug 2022, 6:59 am)Dan wrote I wonder if you are one of many, or just a few? I suppose only Go North East will have access to that level of information.
If the latter, and the service is performing better now than before by consolidating the majority of seven buses worth of passengers into four, then I can’t see the service changing back any time soon.
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Unfortunately, the majority of people who I know who lived on the X10 route now prefer to drive all the way or get lifts due to the frequency reduction. It may perform better in Go North East's eyes, but it doesn't in those of current and former customers.
The X9 and X10 were one of the few routes I'd happily use as a car driver based on the cost, comfort, frequency and direct nature of the route.
A short wait at Gateshead Interchange, often no more than 15-20 minutes, was ideal. Same at other points on the route. Planning to connect with twice hourly buses was easier than once hourly. Now, it's not worth the time sacrifice to save those extra pounds.