(13 Sep 2023, 6:48 am)ne14ne1 wrote The number bit is fine, it’s the bit before that’s unnecessary.

The whole thing is waffle.

It should be:
3-5-2 to Newcastle, Killingworth Bus Station

Nothing more. The 'This is the' 'service' or 'Next stop is' isn't needed either.

It's worked in London for years now.

Heck you could even do

North Tyne Rockets 3 - 5 - 2 to Newcastle

It's still less than
This is the 3 - 5 - 2 service to Newcastle.

(13 Sep 2023, 7:43 am)Storx wrote The whole thing is waffle.

It should be:
3-5-2 to Newcastle, Killingworth Bus Station

Nothing more. The 'This is the' 'service' or 'Next stop is' isn't needed either.

It's worked in London for years now.

Completely agree with this bit but apparently GNE think London announcements sound unfriendly so added the waffle to annoy their passengers

(13 Sep 2023, 5:38 pm)ne14ne1 wrote Completely agree with this bit but apparently GNE think London announcements sound unfriendly so added the waffle to annoy their passengers

Maybe they thought the extra fluff would "create desire"

(13 Sep 2023, 7:03 pm)solsburian wrote Maybe they thought the extra fluff would "create desire"

*shudder*

Service X6 misses Seaham Hall off the next stop announcement in both directions .

(19 Sep 2023, 3:40 pm)Retro Nero wrote Service X6  misses Seaham Hall off the next stop announcement in both directions .

Fixed

‘Askew Road West/Oak Square’ (Metrocentre bound) is never announced in full.
Not sure if the geofence is too close to the stop or something but most of the time you only get “Next Stop” and then it’s cut off.
If a bus is approaching the stop slow enough you might get “Next Stop, Askew Road West” and then it’s cut off.

(20 Sep 2023, 7:58 pm)ne14ne1 wrote ‘Askew Road West/Oak Square’ (Metrocentre bound) is never announced in full.
Not sure if the geofence is too close to the stop or something but most of the time you only get “Next Stop” and then it’s cut off.
If a bus is approaching the stop slow enough you might get “Next Stop, Askew Road West” and then it’s cut off.

I’ve noticed a few stops do this too. Like St. Michael’s Way on the 9 and 56, by the time the announcement starts it cuts itself off.

Service 35 / 35A miss off the Broadway in Castletown......
After Fawcett Terrace / Grange Rd it announces Hylton Castle Rd missing out 1-Castletown cricket club .2- The Broadway. 3 -Doctors surgery. & 4 - Opposite cricket club. It does this in both directions.

Have all the Durham Diamond B5LH's had their NSA's disabled? None of them seem to work anymore

(28 Sep 2023, 7:54 pm)Iamtheone8483748 wrote Have all the Durham Diamond B5LH's had their NSA's disabled? None of them seem to work anymore

Same as the new North Tyne Rockets, they never seem to have it on.


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(28 Sep 2023, 7:54 pm)Iamtheone8483748 wrote Have all the Durham Diamond B5LH's had their NSA's disabled? None of them seem to work anymore

Never been on a Durham Diamond for ages, but is it both the screens and audio not working?

Yeah most of the time they will be black with some little box flashing or something like that, and then the camera screens will change between showing the cameras and then a blue screen.

(28 Sep 2023, 8:24 pm)j986986 wrote Same as the new North Tyne Rockets, they never seem to have it on.


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Just got off a 351 and everything was working perfectly.

(29 Sep 2023, 12:02 pm)Adrian wrote Never been on a Durham Diamond for ages, but is it both the screens and audio not working?

For the times I've been on it, its always been the Audio working but never the screens. I wouldn't be surprised if they won't be fixed given the fact they are weeks away from being gone.

Was on the 84 earlier, and I noticed the NSAs still get confused around the Barmston area. JFK being announced as the next stop, despite it needing to do a loop around Horsley Road first.

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Had my first ride on GNE for a while, and I must say I've missed the comfort of the Streetdecks over whatever Arriva shove on the 6!

They seem to have finally done the announcements for the new stops between Cabin Gate and Tindale on the X21.

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Was following 6099 yesterday and it changed its destination to say '56 Newcastle' but the NSA screen was scrolling along it being a 56 to Sunderland. Is that by design?

(06 Dec 2023, 5:24 pm)F114TML wrote Was following 6099 yesterday and it changed its destination to say '56 Newcastle' but the NSA screen was scrolling along it being a 56 to Sunderland. Is that by design?

I drove 6099 the other day and the NSAs weren't working. It didn't autochange along Gateshead High Street to say Market Street either, must need repairing.

Half the nsa screen I've seen today have not been working or been stuck on a certain nsa

(06 Dec 2023, 6:57 pm)deanmachine wrote I drove 6099 the other day and the NSAs weren't working. It didn't autochange along Gateshead High Street to say Market Street either, must need repairing.

If only there had been a period of time leading up to this event, when the organisation could have carried out a full audit of all its vehicles and the kit on it. Ahead of rolling out a plan of fixes and repairs when the vehicles were off the road. 

Assuming it hadn't just broken at some point beyond Saturday morning of course.

(06 Dec 2023, 7:08 pm)Andreos1 wrote If only there had been a period of time leading up to this event, when the organisation could have carried out a full audit of all its vehicles and the kit on it. Ahead of rolling out a plan of fixes and repairs when the vehicles were off the road. 

Assuming it hadn't just broken at some point beyond Saturday morning of course.

Maybe this did happen, and any buses which were identified as needing repairs are currently waiting for the supplier to come out to fix them.

Assuming the supplier has other customers and couldn’t come out to Go North East immediately.


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(06 Dec 2023, 7:29 pm)Dan wrote Maybe this did happen, and any buses which were identified as needing repairs are currently waiting for the supplier to come out to fix them.

Assuming the supplier has other customers and couldn’t come out to Go North East immediately.


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If it did happen, I applaud them. Nothing like using time productively.

I'd be disappointed if the supplier couldn't get out though. Particularly if there are SLA's in place and the GNE fleet were sitting there doing nothing but waiting for a fix.

(06 Dec 2023, 7:08 pm)Andreos1 wrote If only there had been a period of time leading up to this event, when the organisation could have carried out a full audit of all its vehicles and the kit on it. Ahead of rolling out a plan of fixes and repairs when the vehicles were off the road. 

Assuming it hadn't just broken at some point beyond Saturday morning of course.

I’d have thought or hoped that those staff would have been out supporting the contract and then skeleton services as opposed to fixing a system we all hate.

(06 Dec 2023, 9:18 pm)Ambassador wrote  as opposed to fixing a system we all hate.

Do we?

(06 Dec 2023, 9:18 pm)Ambassador wrote I’d have thought or hoped that those staff would have been out supporting the contract and then skeleton services as opposed to fixing a system we all hate.

Even the ones who can't drive or don't have bus licenses?

The rest aye, but they need to keep the others busy and productive.
I'd have thought it would be the perfect task and an opportunity to put right all those little issues that existed.

(06 Dec 2023, 9:53 pm)Andreos1 wrote Even the ones who can't drive or don't have bus licenses?

The rest aye, but they need to keep the others busy and productive.
I'd have thought it would be the perfect task and an opportunity to put right all those little issues that existed.

Indeed. A good use of their time, especially given that these systems must be fitted and operational, by law, from 1 October 2024 (starting with any bus which was first registered after 1 October 2019).


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How come the 47 is still making announcements as if it runs non stop between Metrocentre and Central Station?
This was flagged with customer services who passed it on two months ago, yet it’s still not sorted and still causing confusion.

isn't it?

(07 Dec 2023, 9:03 pm)Unber43 wrote isn't it?

https://www.gonortheast.co.uk/services/G...2023-12-07&direction=outbound&all=on

Not according to this.

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(07 Dec 2023, 7:55 pm)ne14ne1 wrote How come the 47 is still making announcements as if it runs non stop between Metrocentre and Central Station?
This was flagged with customer services who passed it on two months ago, yet it’s still not sorted and still causing confusion.

All this time to get things in order. Just the simple things. And they can't.