(17 Jan 2025, 3:20 pm)DeltaMan wrote Surely they could have printed the artwork to take along?

Plenty of timetables available in South Shields at 1400!

(17 Jan 2025, 11:06 am)Aaron21 wrote Went to roadshow this morning

Extremely poor

There was two signs saying "changes are coming in your area"

No timetables available as they "didn't have them delivered" But said. Available on our website

Asked why the 26 was hourly between Jarrow & South Shields but said more frequently Stagecoach services and York Road has better service and he lauged about the 26 being "improved"

The fact they ain't being very helpful goes to show how much this company has fallen.

What did you expect of the roadshow? live music, competitions, glitz, glamour and flashy lights? they had plenty of route change guides for both sunderland and south shields this afternoon at south shields, maybe they did get them delivered, what would have been the point in printing out the plain PDF's when the information is available online.
Thought the point of these was to answer questions about how the route changes effect how people from A to B now via C and how the changes will effect people, the decision to reduce the frequency to hourly on the 26 obviously reflects passenger numbers and for the majority of the route it is not the only service.
Guess it would have been better to not bother this morning without them then you would have complained it wasn't on.
Maybe pop to sunderland tomorrow afternoon if you really want the guides

Thanks for getting involved Ben

Love to Nige from us all

(17 Jan 2025, 8:48 pm)N1cholas wrote What did you expect of the roadshow? live music, competitions, glitz, glamour and flashy lights? they had plenty of route change guides for both sunderland and south shields this afternoon at south shields, maybe they did get them delivered, what would have been the point in printing out the plain PDF's when the information is available online.
Thought the point of these was to answer questions about how the route changes effect how people from A to B now via C and how the changes will effect people, the decision to reduce the frequency to hourly on the 26 obviously reflects passenger numbers and for the majority of the route it is not the only service.
Guess it would have been better to not bother this morning without them then you would have complained it wasn't on.
Maybe pop to sunderland tomorrow afternoon if you really want the guides

You mean it's not?! Damn, was hoping it would be a good old TV-am/GMTV affair with whatever TV star of the day hosting (lord knows who it would be in 2025).

I wasn't there, so have no clue what was/wasn't in place for it, although it's a bit poor if timetable info, even in a basic form wasn't avaliable especially as the purpose of the event was to help/inform passengers of the upcoming changes, especially to those who don't frequent the Internet or just need further clarity.

(17 Jan 2025, 8:48 pm)N1cholas wrote What did you expect of the roadshow? live music, competitions, glitz, glamour and flashy lights? they had plenty of route change guides for both sunderland and south shields this afternoon at south shields, maybe they did get them delivered, what would have been the point in printing out the plain PDF's when the information is available online.
Thought the point of these was to answer questions about how the route changes effect how people from A to B now via C and how the changes will effect people, the decision to reduce the frequency to hourly on the 26 obviously reflects passenger numbers and for the majority of the route it is not the only service.
Guess it would have been better to not bother this morning without them then you would have complained it wasn't on.
Maybe pop to sunderland tomorrow afternoon if you really want the guides

Surely the point of the roadshows are to help people who can't get online ie. pensioners.

If you can just do stuff online, then why not just have the roadshow online aswell? It would be easier for the vast majority of people anyway ie. having some form of live chat where you could just ask for help if you needed it.

Whether that's a job for Nexus or individual bus operators, is a discussion point though as I'd argue it's Nexus' remit but obviously they only promote the Metro. At the end of the day one of their role is to provide public transport information which imo they generally do terribly.