I've got an example from Hexham today.
I was delivering to an address where the postcode is not recognised by Google Maps because the estate is new. I tried to contact the customer three times to ask where the house was located. On the fourth attempt, the customer finally answered the phone. Now, I'm quite knowledgeable with street names so I asked the customer if they could name any streets near their house. The customer did not know of any other street names but proceeded to give me a postcode of a nearby street and managed to give me directions. When I got to the door, the customer commented that they have had problems with deliveries in the past (with other companies also - not just the one I work for) because drivers were unable to find the address. I tried to be of assistance and showed how other customers were able to leave delivery instructions when placing orders and suggested that this customer do the same to avoid any future problems. The customer gave me a puzzled look and stormed off back inside their house.
As I said, I attempted to contact the customer three times before being successful on the fourth. Around ten minutes later I received a text message reading 'Who's this'.
RE: What's annoying you today? V3