(26 May 2015, 9:07 am)aureolin wrote Can you not write a letter to them explaining your change in circumstances from x date, and send it special delivery?
I could I suppose. Apparently I have a month to inform HMRC/DWP so I'll continue to call them for another week or so before resorting to putting it in writing. There should be some record of me calling as I'm asked to give my Name, D.O.B. and N.I. number when going through the automated process although I won't take it for granted that there is.
You'd think they'd want to hear from people wishing to cancel their benefits though.