(22 Aug 2013, 4:32 pm)V802EBR wrote I would be amazed if the 13/14 gets any improvements when its had straight cuts over the last 5 years. Speaking of which they've only just solved a major problem of the numbering of the additional 14 in the morning- bearing in mind the problem has been there for the past 5 years!
Sometimes you can tell when GNE have made up their minds that a service simply isn't all that important - and I think that's exactly what's happened with the 13/14.
A family member uses the 14 regularly as she lives in Nettlesworth, and I've lost count of the number of times she's told me that a journey has went missing. Two in a row have not turned up from Durham on more than one occasion, apparently.
Reading the responses in this thread confirms that it does seem to be a particular problem with the 14 for journeys not operating.