(23 Aug 2013, 9:22 am)Andreos1 wrote 8000 surveys had been distributed. They had 500 back500 back out of 8,000 is a response rate of better than 6 per cent. In my (limited) experience, anything better than three per cent is good.
(23 Aug 2013, 9:22 am)Andreos1 wrote I would be very surprised if the service carried 500 individual passengers from the area in question anyway... GNE are taking the views of a tiny minority of the population into accountOnce again your logic confuses me, Andreos. If all 500 passengers had responded, that would be one hundred per cent of all passengers. But you would dismiss that because it's only a fraction of the population of the area?
(23 Aug 2013, 9:22 am)Andreos1 wrote I find the fact GNE have gone to the expense of printing and distributing 8000 questionaires, quite staggering.I find it rather reassuring that at least one bus company tries to engage with local people and its customers.
You knock 'em when they don't and you knock 'em when they do, Andreos...