(02 Jun 2015, 8:20 pm)Jackamcardle wrote I was just about to mention this, it would be so much easier is Go North East would do that to locate buses, and this would probably mean that the Facebook page won't be used as much as people would be able to locate where their bus is! In some cases I wish that I had arriva on my back door just because of the live map.
GNE customer services already uses the app to locate the bus for the passenger queries on facebook.
Ive got Arriva on my front door and the App is useless, really it only tells me that the bus is running, first of all when the Arriva App came out the live map was about 80% correct, but since their updated their App, I would say it has falling below average.
Live map I don't use now, as when your on the bus and you got your live map on the phone, the blue dot is your location and its never next to the bus icon. also im waiting for service 24 at Oakerside and the live map feed showing that the bus is at Horden traffic lights and the meantime the bus has arrived and going next to the A19, and the live map still showing that the bus is at Horden.
Only thing I use on the Arriva App is the timetable which I can see the blue line going down the timetable which shows me where the bus is within a few minutes of the timetable.
I just hope that if GNE decides to do this live App thing that their get all the bugs out of it first.