(03 Jun 2015, 3:59 pm)Robert wrote Does the money back voucher apply to features not working on board? I would say it would only be a valid request if the bus was a no show or broke down.
Its if you're not satisfied, if the WiFi wasn't working and I was spending about an hour on the bus - I'd certainly want my money back. It's a promised feature - if it doesn't work - I'm not satisfied.