(20 Jul 2015, 5:01 pm)aureolin wrote I think they're missing a trick here, given how many registered key card users there are. In addition to the paper consultations distributed along the route, I don't know why a token based survey link isn't sent out to every user with a home address in the area open for consultation? I'm all for things being done online, but I find it baffling how I could be sitting on a computer in Australia, and leave feedback on the Diamond services in Stanley.I have mentioned it before, but I often get email updates from Tfl relating to the services (or areas) I use most often in London - including consultations.
If there are technical limitations to it, why not just ask for a home post code on the first screen of the survey, and then filter out any results that aren't likely to use those services. If I put a TS20 post code in for example, then the chances of me using the Diamond services are probably slim to none.
I obviously don't live there and my postcode is 200 odd miles up the road, but they obviously manage their Oyster data in a way which ensures massive coverage.
I assume I have opted into something at some point.