Well, the Sunderland bound service 8, that has just passed through Rickleton at 1734, has just provided a cracking example of customer service.

Obviously in a bit of a hurry, being 10 mins late and all, the bus has went straight past a couple of lasses with their hand out. Although we did come to a stop towards the end of the bus link, we sharply moved off after about 5 seconds, and without them. I guess the drivers expectation was they'd sprint towards the bus...

Last time I sent one of these in, I was told I couldn't make a complaint about it, because it didn't affect me. Hence a post instead.