(11 Aug 2015, 3:57 pm)GX03 SVC wrote He's ten years old, the story from the respite workers and the respite workers' boss are completely different. He's managed to get on the 49 from "Pitz Soccer TFA/B" (where's that?) to the MetroCentre before being escorted by a "bus man" "not the driver" to the police station... (his words)
Managed? With respite workerS? WFT were they doing when he "managed" to do that?
Heck, I have some hairy moments trying to keep my two near me, but that's because they outnumber me. We rehearse and rehearse situations where we're likely to get separated with what to do. I've not actually lost one, yet!
I trust your mum is putting in a formal written complaint. She needs to ask to see a copy of the risk assessment, since there absolutely should be one.