(17 Aug 2015, 7:32 pm)aureolin wrote Have you tried the new complaint process?
![[Image: bang-head-against-brick-wall.jpg]](http://secularinvestor.com/files/2015/05/bang-head-against-brick-wall.jpg)
Pretty standard way of me dealing with complaints. Actually went through the wall when I had to deal with the morons at the Darlington Town Centre branch of the Carphone Warehouse.