(09 Sep 2013, 12:25 pm)GMitchelhill wrote I think 99% of bus users want the bus just to turn up. I don't think they be bothered if it came with Wi-Fi or not. I think they be more bothered if there was a couple of wasps on board though.
I agree. 99% of bus users probably do just want the bus to turn up (on time) and are happy when it does. But if this is the case, why go all gimmickry with branding featuring promises of WiFi enabled buses? Once you start advertising services promising some sort of competitive advantage over other similar services, then these promises should really be kept as some may choose these services based upon what's being offered. Unless there's a valid reason due to vehicles being off the road, GNE should strive to deliver their end of the bargain. If they don't, then it's tantamount to false advertising which become legally ambiguous.