(04 Sep 2015, 9:52 pm)aureolin wrote The merging of divisions seems to be a logical step on paper, based on the geographical area they serve, and the size of each operation. It's a huge shame, and an extremely stressful and uncertain time for those involved, but it's been said many a time on here what happens when the shareholders click their fingers.
Do Arriva have like a marketing team, commercial team, etc, for each bus division? I'd assumed they'd be operating under a shared model, given that they've went that way (for as long as I've known) with customer services. It's not uncommon for companies that size of Arriva to operate in the 'shared service'/'support function' model, as they'll just expect greater utilisation from a smaller pool of staff. Doesn't make it right for those involved though...
Go Ahead is the same to a point, all driver payroll for every Op Co is done at Bensham, IT Service Desk and Accounts Payable are all based at Grey Street.