(12 Sep 2013, 10:59 am)Andreos1 wrote At this stage, society (pushchairs, buses being late or breaking down) isn't the issue.
It is the manner and patronising attitude shown by those two.
Those two people are giving up their own time, to help and advise passengers. That would be great, if it stopped there.
However, the way they go about it and the seemingly laissez faire attitude of a multi-million pound organisation, toward their social media prescence is totally wrong.
And I agree with you. Their patronising and condescending attitude towards certain queries stinks. I am merely speculating on the answers they might give if either ever felt the need to justify/excuse the behavior they exhibit. I also agree that it is totally wrong for GNE to allow their social media image to be abused in this way, however it is evident that they don't particularly care about this issue despite people bringing it to their attention.
My point is that I think we've all wasted too many words and too much time discussing Hignett and Clifford. It's pretty obvious that nothing's going to change anytime soon. If people still have a problem and wish to criticise or attack them, then please use GNE's Facebook page to do so. We don't need their names clogging up even more space on the internet. Ignore them!