(13 Sep 2015, 1:48 pm)tyresmoke wrote It's just not logistically possible for bus companies to accept Metro tickets on days like this. The amount of people travelling means it could never happen. Unfortunately the lack of infrastructure in the North East to host events like this gets found out when one little problem (in the grand scheme of things) affects things.
See, I'd argue that it shouldn't be on a normal day. One of my best friends lives on the 27 route, and chooses to commute to Newcastle by bus every day, rather than rely on the Metro. As a Buzzfare customer, she's often late for work when there's an outage affecting that stretch of line, after GNE have agreed to accept Metro tickets.
Companies might say it's first come first served, but it should be about looking after their customers first and foremost - not somebody else's.