(14 Sep 2015, 8:05 pm)Jimmi wrote Think there is other reasons why the X21/X22 hasn't grown so much, from other forum members posts on this forum the service has not been the most reliable service in the world, the other Sapphire services seem to have attracted a fair amount of growth since they joined the brand, the 7 has even grown to the point that Arriva felt additional capacity was needed for some journeys with 5 Enviro 400's being ordered. Don't know exactly why the X21/X22 hasn't been the same but I don't think it's down to the rear screens showing numbers on different sides, if that was the case no-one would get the 22 as some of the rear screens on the StreetLite's don't work.
And passengers waiting for the bus are going to see these screens? Of course not, which reiterates your point about it not being the cause of the lack of growth of Sapphire services X21/X22.