(15 Sep 2015, 10:06 am)Jimmi wrote No one thought of me when I was stuck on the X66 for an hour and 20 odd minutes between Middlesbrough and Harrowgate Hill last Thursday!
You could claim a voucher...

MAX services provide quick connections on key selected inter-urban express routes and will offer customers all the benefits of the MAX pack:
- Free on-board WiFi and the Arriva Bus App for MAXimum connectivity
- Enhanced driver training for MAXimum service
- No-quibble money-back guarantee for MAXimum value
- New interiors and e-leather seating for MAXimum comfort
- New livery for MAXimum impact
People claim them for anything, drivers not wearing the correct shirt/tie, how the floor isn't sparkly, how the bus was two minutes late etc etc etc...