(28 Sep 2015, 9:47 am)GMitchelhill wrote What left of my self esteem as been brutally beaten thanks to some customer having a go about veing unshavened, said I looked scruffy. Told him to leave it, and said my self esteem is low enough as it is, and the fact my anxiety is playing up. The twat just became more verbally abusive towards me saying I was a stupid twat. I'm not paid enough to put up with this shit.
I don't know how old this customer was, but some people of a certian age regard a man as having made no effort if not absolutely clean shaven and wearing a tie. It doesn't matter if said tie is poo brown and worn with a matching cardigan. It's "smart"
Unless it's relevant to your job, rather than mentioning your mental state to customers, many of whom would not be in the least bit understanding, anyhow, as there is still such a stigma attached to MH issues (particularly amongst the must be clean shaven and wearing a tie brigade) you merely need to point out that the person is being incredibly rude and bad mannered eg "did you mean to be so rude?"