(30 Sep 2015, 3:21 pm)S813 FVK wrote Then that's their problem...?
We all know that the internet is becoming an essential part to our lives and this is shown by the fact that free WiFi is now becoming standard for cafes and buses etc. I therefore don't see how anybody won't have time to read a page of service changes in 25 days? Also, after the company have posted the changes on their website, they continuously post reminders on their social media pages informing customers along with a link to the website page with the changes on. If people don't read the changes anyway, I fail to see how posting them a few days earlier will help?
Not everyone has access to the internet though, sometimes when displayed on the buses, people find them hard to read or simply don't get the time - when getting on and off the bus or even if the bus is packed.... i think GNE should put a few notices on the buses about changes and not just at the front.
Social media, ye they put the links up every few days or so for changes but people can still miss them.
Can blame both really.