(13 Oct 2015, 6:01 pm)Greg in Weardale wrote No spouting gobbledygook like GNE do in their surveys can change the fact that a through service is better for the passengers than having to change and they are less likely to use the bus if they have to. Not having the bus running through to Lanchester does not make the overall journey quicker or more reliable, just less convenient for the customer. The reason for splitting it was only for the convenience of the operator, no doubt to save money; for example, a Solo uses less fuel than an Omnicity. But if a bus is regularly working through then it is daft not to show this in the timetable.
Dan is right, the majority of passengers who use the X30/X31 travel between newcastle/Gateshead and Stanley, the changes will only affect a small handfull of folk, the majority of folk will no doubt be happier at having an increased frequency over this part of the route and those travelling onwards to lanchester dont have to much of a wait for onward connections.