(15 Oct 2015, 3:27 pm)LeeCalder wrote Superb point.
I also made a point of this this morning on Facebook;
"After reading into the Go North East service changes in detail...
I can safely say that they are for profit only. It might sound stupid because that's what they are supposed to do, make money, however, some of the changes are clearly just for profit and they haven't thought about the customer at all.
Finally, it is very obvious that they haven't used any of the survey responses when making the service changes"
They never do.