(16 Oct 2015, 4:59 pm)JP6004 wrote Yes they are normally big queues, however they fill up the bus nicely. Think GNE would rather have a 3/4 to full bus on a 10 min frequency rather than pay extra for 7/8min frequency and only have bus half full. Probably part of the same reasoning why the 56 was cut to every 12mins.
As far as Im aware all the 21's (well the ones that don't run together) are generally quite busy. Plus the 21 stops at every stop along Durham Road, where as the X1 is limited stop
As a passenger; I'd rather be on a slightly less crowded bus and not be queuing for ages for a bus like you occasionally get with the X1 in it's present state. Some X1s terminating short at the Galleries could just help keep things moving on their way. I feel this would improve the service. Although perhaps, as stated, it might be a better idea to just have this implication at peak times.