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Arriva North East: Latest News & Discussion - October 2015

Arriva North East: Latest News & Discussion - October 2015

RE: Arriva North East: Latest News & Discussion - October 2015
(18 Oct 2015, 5:25 pm)Malarkey wrote Over the past 6 Weeks since I started my New Job at Sitel on the Balliol Business Park I have become a daily user of the ANE X7/X8, and I have to say the reliability is up and down like a yo-yo, take last week for example, Monday, Tuesday and Wednesday the X7/X8s I got on were on time, on Thursday the one I got on was 8 Minutes Early into Haymarket, didnt even get a chance to tuck into my Bacon Sandwich from Greggs like I usually do, on Friday at the same time it was 10 Minutes Late, going back into Town from Work once I have finished 4 times out 5 I will end up getting on X63 as it is rare for it to be late and certainly a lot more reliable than the X7/X8, saying that I operate the rule of getting on whatever comes first, either way I have a 2 Minute walk into Eldon Square Bus Station from either Haymarket or Eldon Square Gardens.

Perhaps the poor reliability is down to the fact that half of the X7/X8 Allocation is away for Refurbishment, with older ALX400s being used in the place of the Geminis, which to be honest are not much better in my opinion, much prefer the B9TL Geminis that GNE have, perhaps ANE are
just tight fisted and go for "Quantity over Quality" when it comes to buying Buses and in turn over charge there Customers for such a poor service, I was considering writing a complaint to Arriva regarding the X7/X8, but I know from other members making complaints that I wont even get a constructive response from them, so what is the point.
Personally, if I were you coming from Washington, I would get the X1 to Blackett Street and the X63 from there to Balliol, meaning less distance to walk, and no waiting at the notorious Eldon Square traffic lights on Percy Street

RE: Arriva North East: Latest News & Discussion - October 2015