(07 Dec 2015, 8:38 am)Greg in Weardale wrote Yes, a balanced view of GNE service changes would be welcome, without staff trying to make out negative alterations are in fact positive and everything Arriva does is bad (as above). Just one example: attempting to justify the cancellation of (advertised) through services between Lanchester and Newcastle; I could go on with a long list, but won't bore you (and X3 would have to be at the top). Here we have Arriva improvements being criticised whereas GNE cuts are often praised.
I think you'll find citaro5284 and I were making tongue-in-cheek comments regarding the withdrawal of this trip, as it had previously been suggested that Arriva and Stagecoach (unlike Go North East) have stable networks and don't chop away at individual trips which aren't profitable... Nothing to do with Go North East staff suggesting "everything Arriva does is bad" at all.
I'd take a more reliable bus service which requires connections over an unreliable service every day of the week. I suspect the majority of customers on this route feel the same way, as I've seen very few complaints about this amendment. Even users of this forum who live in Lanchester have been in favour of this change.