(31 Dec 2015, 1:52 pm)Dan wrote Go North East has not published results of its customer consultations since the beginning of 2014. I think it would be nice to see the results return, especially now that the company are using Survey Monkey online questionnaires, but I cannot really see the benefit to 'normal' customers in providing the results to this questionnaire?
You can find all previous customer consultation results on the link below:
http://web.archive.org/web/2014031902334...sultation/
They'll have lower specification vehicles operating the service at peak-times anyway, as the extra Newcastle - Durham peak time services are currently operated by Scania L94 vehicles.
Go North East's now-redundant equivalent scheme - Gold Standard - didn't offer money-back guarantees when the advertised features (full CCTV coverage and recording as well as information screens) were not made available.
I just see them keeping 9119 and using that as a spare - along with what ever for the extra peak time buses.... although its euro 6........... is the rest of the order Euro 6 or are they sticking to Euro 5 for the time-being.