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Go North East: Latest News & Discussion - December 2015

Go North East: Latest News & Discussion - December 2015

RE: Go North East: Latest News & Discussion - December 2015
(31 Dec 2015, 3:05 pm)Dan wrote I know that the 17:20 journey from Newcastle to Durham regularly throws up Chester-le-Street's red Streetlite if it has been kept local on service 34 during the day, but this is mostly because the bus works the 889 scholars service from Park View, which goes under a low-bridge at Pelton. Other than that, Scanias all around (interworking with services 13/14). I would hope that the spare Scania L94, if not required for the DU2 service, would be allocated to one of these running boards so Wi-Fi as a minimum would be provided on some of the X21 extras.

The Gold Standard guarantee was as follows:
  • If events within our control lead to a journey being delayed by 20 minutes or more we will refund the fare via voucher of BuzzFare ticket
  • If events within our control mean no journey is provided within 30 minutes of schedule time we would refund the cost of a taxi
Arriva should really say something similar to this, instead of 'no-quibble money-back guarantee' (when you don't ever get your money back!)

Have to say I haven't notice this occurring as much as it used to when 5409 was based at Chester-le-Street, and when it was swapped with 5401. Guess it's just a case of being in the right place at the right time.
bazmaba

RE: Go North East: Latest News & Discussion - December 2015