(05 Jan 2016, 2:19 pm)Adrian wrote Interchange points? Gateshead services run on a hub and spoke model for the most part, so why not have them at Interchange points? Gateshead and Heworth should be sufficient, being the two hubs between the closure.
I appreciate it doesn't capture the entire audience, but no one method will.
In the case of the 27 yesterday, then maybe someone could be at Heworth.
It isn't always going be practical though.
Re your last point. Totally agree, which is why I said about the more methods being used.
Posters - in more than one location on the vehicle, the NSA's, Social Media, people at hubs, literature at stops... Plus whatever else can be identified.
There is the potential for a better coverage than the methods used currently.