(29 Dec 2015, 7:35 pm)Dan wrote Make the most of your no-quibble money back guarantees, folks!
(05 Jan 2016, 5:07 pm)Dan wrote I can only reiterate what Adrian has said above, though I feel the need to question what you mean by the 'embarrassing to bus companies' remark?
Above comment promotes unnecessary use of the no-quibble money back guarantee.
Not like you could claim as temporary shuttle services and other factors that are not Arriva issues, mean that the claim would be rejected.
It makes the forum look silly with remarks like that, in my opinion.