(06 Jan 2016, 2:07 pm)palatine3833 wrote The service has been provided to benefit the passengers as it is a method to keep the service 'on time'. I personally don't see a reason as to why it was needed as the X12 could have simply followed the diversion which the 21 is following. However, for once, Arriva has planned for the worst case scenario which I sincerely doubt anyone will compliment them on. By adding extra resources into the route to allow it to operate normally would involve a significant layover at some location which would mean a temporary timetable change for a 4 month period which (in my opinion) isn't beneficial for passengers.They might end up having to do that anyway, if the Durham roadworks over the next few months are going to cause delays like the bridge works did. As it is, there's no slack in the timetable - they already took some stops out, recently, as it wasn't keeping time.
RE: Arriva North East: Upcoming Service Changes