(07 Jan 2016, 6:07 am)Dan wrote Just twelve minutes after 'Disruption cleared' was posted on their Facebook page, Metro are now reporting systemwide delays due to a points failure at Jesmond.
Looks like the first one out of Sunderland today is 25 minutes late.
Getting to the point where I feel I cannot rely on the system enough without checking Social Media and Real Time Trains prior to travelling (and it's embarrassing that a third party source has to be used to check real time information due to the lack of an 'official' app - but that's another point of discussion!)
We recently discussed Social Media seemingly being used as the choice of preference to advise customers of upcoming diversions to bus services on another area of the forum - it seems to be the only method of communication used by Metro! What about the customers who don't have access to Social Media?
Not the only one Dan!, I don't have to use the metro much until the 1st February so that's good for me... but the bus is even worse... takes to long... think i'll be sticking to Northern trains when i'm back at uni....