(09 Jan 2016, 1:11 pm)GX03 SVC wrote Water leaking from the ceiling, down stairs was actually flooded, underpowered heaps in my opinion.
They are not decent to the passenger!
I wonder if another operator would step in through Northumberland and try and compete against Arriva. I don't think GNE will although they could easily get the resources enabling them to do so. If Stagecoach launched a direct 'red-meat' competitior to the X20 (Ashington to Newcastle) and launched either 1 or 2 competing services to the X21, they could make a very good go of it even with bog spec E400s but perhaps retrofitted with free Wi-Fi.