(18 Jan 2016, 1:30 pm)scania driver wrote Surely we've had all this (and more) over the past years with many variations as to what is best to appease people and has any of it worked? Current operators can only provide what they see as required driven by resources and useage. Then there the practicalities of extending/moving services to take into account. In an ideal world everyone would get the services they want; I'd get a bus that would take me direct from Hartlepool to Darlington without having to resort to other forms of transport. Alas we ain't in an "ideal" world.I think the Darlo-Hartlepool link or lack of one, is all down to patches being carved up and territories being 'owned' by the relevant companies.
We have seen similar time and time again.
If we left things as they were, where would the X93 be?
There has to be an element of improvement and innovation - otherwise the industry dies.
Continuous improvement done properly, can lead to changes that benefit the passenger.