(05 Feb 2016, 4:42 pm)DanPicken wrote Well that's the reliability gone.
How? Although registered to go a number of different ways between Chester-le-Street and Gateshead, the X21 service goes via Durham Road most of the time at present anyway. There are bus lanes on Durham Road which help to keep the bus moving, and it's the cars that get stuck in traffic. Surely this change just provides passengers in Low Fell with an express bus to Chester-le-Street and Durham, given that their only express option at the moment is Arriva's X12?
If you look at the timetable, you can also see that each bus will have a hefty layover at Bishop Auckland Bus Station, which will increase the PVR to 7 during the day. Surely this will improve reliability, as stated on Go North East's website?